Forum Discussion
@TheMegosh are you using an AMD card?
If using Mantle drivers on AMD and crashing in X64 version then:
Go to C:\Users\Administrator\Documents\Battlefield 4\settings and delete the file "PROFSAVE_profile" (or you could just move it somewhere else on your PC for safekeeping).This will also reset keybindings and graphics settings so you will need to do them again when you launch the game.
Firstly, thanks for the reply. I have tried deleting the file mentioned, without a change in the issue.
Here is a copy of my computer's parts:
- 12 years ago
Hi @TheMegosh, try the following:
Open your cmd.exe (by typing cmd into the run box) then type ‘netsh winsock reset catalog’ [without the quotes].
http://battlelog.battlefield.com/bf4/forum/threadview/2955065217663866936/
- 12 years ago
Thanks again, but the error persists.
In battlelog when I click "Play Now" on "Test Range", I can see the bottom banner show "Initializing". After I see BF4 open in the task bar, the banner changes to "Logging On/In", then about 1 sec later it shows "You were disconnected from EA Online ⚽" and dissapears from the task bar.
I can make a youtube video of it if needed, but it wouldnt show anything that I haven't described.
- 12 years ago
Hmm, weird. Did you try running the game as Admin?
-Run the game as ADMINISTRATOR.
Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and tick the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
- Make sure you download and install the latest Battlelog plugins.
1: First uninstall the old Battlelog plugin by going to "Control Panel\Programs\Programs and Features" and removing "battlelog web plugin".
2: Then log-in using Origin and go to battlelog page where you'll be prompted to download the latest web plugin (once you try to join a multiplayer server using the multiplayer server browser).
3: After you have installed this Plugin you should clear your cache, exit your browser.
4: Then, restart your browser and re-login to Origin to ensure a proper install.
5: If this doesn't work then you should try a different browser (Chrome/Maxthon/Firefox, etc)