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RektorUndip's avatar
RektorUndip
2 years ago
Solved

Help, cant play because it said " trial end "

Hello guys can i ask something, so i bought battlefield 1 game many years ago from a game store ( reseller ) via gift, after years playing and move city and not bring a my own pc, im starting plays in icafe, and somehow i get a notifications that i played a trial game somehow, but its not a problem at all, i can still played it, and with ea using new launcher, i cant play it, i can event opened it and force close and ask to update like many times, what should i do? im afraid its triggered because im playing a bf 1 trials mode, but i do have the gameeeee, confusing.

battlefield 1
  • woody357ANW's avatar
    woody357ANW
    2 years ago

    @RektorUndip Hey ! You better contact EA Assistance in this situation. Especially if you own the game for such a long time.

    Keep us in touch !

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  • woody357ANW's avatar
    woody357ANW
    2 years ago

    @RektorUndip Hey ! You better contact EA Assistance in this situation. Especially if you own the game for such a long time.

    Keep us in touch !

  • RektorUndip's avatar
    RektorUndip
    2 years ago

    yeah im trying to reach ea for the situations, stuck in the launcher after force updating, like for an hours haha

  • Neiserblack's avatar
    Neiserblack
    2 years ago
    @RektorUndip have you been able to solve it, ea support told me to wait for an update of EA app, it has been months and nothing is solved for me
  • Neiserblack's avatar
    Neiserblack
    2 years ago
    @woody357ANW wrote:

    @Neiserblack Hey mate, did you try to contact EA Assistance for let verify your account ?

    Yes but it is an endless loop of asking me to do stuff and nothing works, ending by i am sorry to hear, this will be solved in a few days but it has been months

    I am right now asking again to see if they can fix it finally

  • Neiserblack's avatar
    Neiserblack
    2 years ago
    @woody357ANW reached ea support they said for me to wait and read the forum for more info

    I am tired of this, why they don't let us download again origin so we can play our games

    I have provided plenty of evidence that I have the game.
  • woody357ANW's avatar
    woody357ANW
    2 years ago

    @Neiserblack I am so sorry about this. I won't say I didn't encounter deep problems like this in the past.

    Really helpless, I don't get what is EA App purpose, this is sick.

  • Neiserblack's avatar
    Neiserblack
    2 years ago
    @woody357ANW finally is solved, i keep insisting i talked directly in english with support

    A legend support assistant checked my account really well and said that probably was an error ocurred while the transition, he activated a copy of bf1 and finally is working

    Hope it helps someone
  • woody357ANW's avatar
    woody357ANW
    2 years ago

    @Neiserblack Just wow.

    Really glad you've found a way.

    Asking a legend support on EA Assistance, never occured to me until now.

    Thanks for fighting this, it might help somehow more people in the future.

    Have fun !

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