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Anonymous
11 years ago
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HELP EA WITH THIS ERROR Could not join server (1)

Ok where do i start this has been a BIG problem for me dropping out of games and i get this 

ERROR Could not join server ⚽ 

I am sick of it i cant enjoy battlefield 4 when this happens i have done everything i can think of to fix this iv tried everything that's on Google but still not fixed!! All my other games work fine iv port forwarded all the ports iv updated everything on my computer updated direct x checked all settings with firewalls, modem settings ,browser settings iv just done everything i can think of why is there no support for this issue have i missed something? 
come on EA help your players out give us answers please! iv been along time player of battlefield games this is getting under my skin please help!

1 Reply

  • Hi @CRZYMN85, the trouble with errors like this is that they are so vague.

    Does it happen all the time on every server? 
    It would also possibly help if you could give your system specs (graphics card/processor name/Windows version/etc)..............

    Below is a list I usually post of common fixes. Have you done every single thing this list?:

    -Do a repair install of the game in Origin. In origin right click your game and from drop down choose repair install.

    -make sure that you've updated your drivers to latest version.
    If its Nvidia then go to the Nvidia website and download the latest graphics driver. http://www.nvidia.com/Download/Find.aspx?lang=en-us
    If AMD then go to its website and do the same. http://support.amd.com/en-us/download
    Choose a 'clean install' (usually in the advanced install options)
    If the problem only began after updating your graphics driver then try reverting to a previous driver (again choosing 'clean install)
    If using Mantle drivers on AMD and crashing in X64 version then -Go to C:\Users\Administrator\Documents\Battlefield 4\settings and delete the file "PROFSAVE_profile" (or you could just move it somewhere else on your PC for safekeeping).This will also reset keybindings and graphics settings so you will need to do them again when you launch the game.

    -Reinstall Punkbuster.
    Go to C:\Program Files (x86)\Origin Games\Battlefield 4 and select pbsv.exe . Choose 'reinstall'
    Install advice for Punkbuster https://help.ea.com/uk/article/punkbuster-technical-issues

    - Make sure you download and install the latest Battlelog plugins.
    1: First uninstall the old Battlelog plugin by going to "Control Panel\Programs\Programs and Features" and removing "battlelog web plugin".
    2: Then log-in using Origin and go to battlelog page where you'll be prompted to download the latest web plugin (once you try to join a multiplayer server using the multiplayer server browser).
    3: After you have installed this Plugin you should clear your cache, exit your browser.
    4: Then, restart your browser and re-login to Origin to ensure a proper install.
    5: If this doesn't work then you should try a different browser (Chrome/Maxthon/Firefox, etc)

    -Make sure that you have latest version of flash installed http://get.adobe.com/flashplayer/?no_redirect

    - make sure that your firewall/anti virus isn't preventing the game, Punkbuster or Origin from launching.
    Also check the quality of your internet connection.

    -Run the game as ADMINISTRATOR.
    Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and tick the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
    Do the same with BF4_x86.exe as well.

    -Disable Origin in game.
    In Origin - Application settings - Origin in Game - disable Origin in game

    -Run Origin as Administrator
    Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatability tab and tick the box next to RUN AS ADMIN.

    -Reinstall DirectX.
    1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
    2:Find file named DXSETUP.exe and right click on it and choose RUN AS ADMINISTRTOR. Install it. It should update your DirectX install.
    3: You might need to reboot computer first.
    4: try to launch game.

    -Forward Ports:
    For Battlefield on PC, please enable the following online ports on your connection:

    TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
    UDP: 3659, 14000-14016, 22990-23006, 25200-25300

    For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

    Also see this EA Help article for information on opening TCP or UDP ports: http://help.ea.com/en/article/opening-tcp-or-udp-ports-for-connection-issues/