How do I change soldiers appearance

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@TruthfulTrooper wrote:
Is it possible to change my soldiers appearance or at least the guy standing next to customize load out

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You can customize your loadout in game and purchase new weapons with war bonds in between spawns, but there is not currently a method to customize soldier appearance.  You can also change your loadout and buy weapons and gadgets on the BF1 web app here:  https://www.battlefield.com/companion/career