I have the wrong account on my xbox and im trying to update it but for the last 2 days everytime i try to do so it says unable to update your account please try again later what do i do
@dige4 wrote:
I have the wrong account on my xbox and im trying to update it but for the last 2 days everytime i try to do so it says unable to update your account please try again later what do i do
Linking your Xbox Live account to another Origin account can only be accomplished by a Game Advisor at the moment. Please get in contact with them directly at https://help.ea.com/contact-us and they will be happy to assist you with that.
1 Click on the following link: https://help.ea.com/contact-us
2 Click on the blue button "Contact a Game Advisor"
3 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
4 Select the type of issue and the platform you play on, and click on "Find Solutions" again.
5 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
6 Select a contact option. Note that you may get different contact options depending on your country or time of day.
thank you for your speedy reply. i will give it a try
EA sucks so bad they are terrible my account has been locked for over a year
They stopped helping. I called multiple times for the last fpur days trying to get help on getting a ea account that isnt mine unlinked from my gamertag and they have now made it where i cant call for help anymore and no one helped me with my problems just told me to try something and call again .And half the time they just hung up on me
yuThey stopped helping. I called multiple times for the last four days trying to get help on getting a ea account that isnt mine unlinked from my gamertag and they have now made it where i cant call for help anymore and no one helped me with my problems just told me to try something and call again .And half the time they just hung up on me
Why can’t they make it where you can choose the ea account for each game instead of hard coding into Xbox? It’s sucks that there is no way to change it in the Xbox settings. It seems like once an account is linked, you can’t change it. I’ve had my Xbox for less than a year, but the ea account linked to my Xbox live account has to be several years old since we haven’t had that ISP for at least 5 years.
Their “Game Advisor” system is useless and a huge waste of time.
I have loved all the madden games but now I can’t stand to buy a $60 game and not be able to use all the features due to their flawed system of not being able to choose an account to link a game to.
Feeling Helpless.
This is not true they will not help you unless you have access to the email address. They essentially lock your gamer tag from using any EA sports games.
So you havent been able to unlink your account or switch to new email ? Im currently going through the same thing
Nope. Everything I have found says it's impossible if you don't have access to the original email anymore (which I don't). Honesly, I've been thinking about creating a new Xbox account and starting over since I have no control over which EA account I want linked to my xbox account. It's like they've hijacked it and locked me out of one of my xbox settings. IMO, if I have access to the xbox live account, I should be able to switch which EA account I wanted linked with it, but it's the other way around.
