How Do I Unlink my Current Gamertag on BFH?
I'm currently having trouble with trying to switch gamer tags in Battlefield Hardline. In a nutshell I'm just trying to unlink my current account on my Xbox One and log in with my account on the PS4 but, I forgot my password for the gamer tag I used for the Xbox One and I'm not sure I even used an email for it. The account I'm trying to unlink is INKGATE101 but an EA advisor told she couldn't find. The Xbox One account I use for INKGATE101 is Rainfire0726 and the account I'm trying to link my Battlefield is called WinkieDoodle and it's connected to my PSN account.
EA please help me!
Thx
@WinkieDoodle wrote:
I'm currently having trouble with trying to switch gamer tags in Battlefield Hardline. In a nutshell I'm just trying to unlink my current account on my Xbox One and log in with my account on the PS4 but, I forgot my password for the gamer tag I used for the Xbox One and I'm not sure I even used an email for it. The account I'm trying to unlink is INKGATE101 but an EA advisor told she couldn't find. The Xbox One account I use for INKGATE101 is Rainfire0726 and the account I'm trying to link my Battlefield is called WinkieDoodle and it's connected to my PSN account.
EA please help me!
Thx
We cannot handle account issues here on the EA AHQ, you'll need to speak with EA customer support and answer your security questions before anything can be done.
You can reach a game advisor here: https://help.ea.com/contact-us click on the orange button on the right to start a new case, follow the instructions and when you are presented with a contact method I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time. The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.
If you are living in a country that doesn't support our 'call me' feature, you could use a Voice-Over-IP service (such as Skype) instead. Just put your location in the Voice-Over-IP service to UK and use that to call our UK number listed in the phone section here: http://help.ea.com/uk/article/contact-ea-help/