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Anonymous's avatar
Anonymous
9 years ago
SolvedApproved

How do you start this game now? "You need to start and log in to Origin" Error

Hello, I haven't played BF4 for 2 years and just installed the vanilla game this evening. Origin should be up to date with version 10356379-0. I use the x64 bit version of Firefox 50.1.0. S...
battlefield 4
  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    @EA_Archi It appears that the problem is somehow tied to the Firefox addon "No Script".

    If I deactivate it entirely, battlelog works. (I can join servers, server ping is shown, recommended server is shown on the default battlelog page)

    But I am not sure what exactly causes it not to work. Does anyone on your team use this plugin?

    Edit: I was able to locate and resolve the problem.

    For anyone that might search for this later on:

    The error is caused by the Firefox Addon "NoScript". In order to get Battlelog working again, you have to:

    1. Go to the NoScript settings -> "Advanced" tab -> "ABE"

    2. Uncheck "ABE (Application Boundaries Enforcer) enable"

    3. Restart Firefox.

    Found the solution in this old Battlelog Thread:

    [How to] BF4 works without Plug-in!

    Thank you @EA_Archi for trying to help me. Maybe the problem and solution should be added to a troubleshooting guide somewhere.

EA_Archi's avatar
EA_Archi
Icon for EA Staff (Retired) rankEA Staff (Retired)
9 years ago

Thank you @kadney for reporting back.

And good to know, you are able to play at least with Chrome. Don`t know the exact reason behind this Firefox issue, causes can be very different depending on each individual system layout. You can try to use the Firefox with the Battlelog after the Clean Boot if you like. It could give us an idea if something else in your system is interfering with that particular browser. 

Cheers,

Archi

Anonymous's avatar
Anonymous
9 years ago
Approved

@EA_Archi

Just tried the clean boot method, sadly without success.

Disabled all services that are not from windows, beside Avira Antivir, but the problem remained.

Then I tried it with Origin Client Service and Origin Web Helper Service activated while everything else was disabled, same result.

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    @kadney 

    Hmm. Weird. Can you try the other Firefox versions? I have not seen reports on the same issue from other players. Can you gather a DxDiag for us? 

    • Anonymous's avatar
      Anonymous
      9 years ago
      Approved

      @EA_Archi What Firefox version do you have in mind? A x86 one or an older version?

      See attachment for dxdiag file.

      Edit: Removed dxdiag file since the issue got resolved.

      • EA_Archi's avatar
        EA_Archi
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        9 years ago

        @kadney Thank you for the diag file. I will forward your post to our experts. As for the Firefox version, I meant the older one.

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