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Anonymous's avatar
Anonymous
12 years ago
Solved

How i can

how do I get battlefid premium or exchange it for battlefild Digital Deluxe edition I mistakenly bought a supplement and not a game that to do? in order history there is no form for a refund, I do no...
battlefield 4
  • ragnarok013's avatar
    ragnarok013
    12 years ago

    A Game Advisor can void your order and you can re-order what you wish.  You reach a Game Advisor at EA Customer support:  https://help.ea.com/contact-us

    I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time (call back feature available to North America only).

    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.

ragnarok013's avatar
ragnarok013
Hero+
12 years ago

A Game Advisor can void your order and you can re-order what you wish.  You reach a Game Advisor at EA Customer support:  https://help.ea.com/contact-us

I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time (call back feature available to North America only).

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

Anonymous's avatar
Anonymous
12 years ago

I went through this link there I can not find anything useful. offers me fill out a form for a refund in the history of orders, but when I go to the order history there no such form, there is no place to ask a question only search. how can I solve my problem I do not call on the phone?

  • ragnarok013's avatar
    ragnarok013
    Hero+
    12 years ago

    I actually just used this option this morning for a Problem with Dead Space 2 and I followed these exact instrucitons.  At the bottom you will see two sections, one where Live Chat is loading on the left, and on the right the telephone option.

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