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Anonymous's avatar
Anonymous
12 years ago

How to cancel my Battleifeld 4 Digital Dulex Pre Order

I hope you can help me,

I'm trying to cancel my preoreder of Battlefield 4 Digital Delux Edition, Since my Preorder, I've decided that it's best for me to not buy the game because of financial reasons (£55 is a big ask). So I hope you can shed some light on how I can cancel my Preorder.

Thanks, Kyle Lewis

2 Replies

  • AnswersHQ is a public forum where users help other users. This mean most of the people helping are users like yourself and thus we unfortunately cannot help with account and/or billing issues like this one.  I would Instead suggest contacting an EA Advisor by going to https://help.ea.com/contact-us
    You will have to write some keywords about your problem, then fill out product, category and platform, press “Find Solutions” and then “I Still Need Help”. Then your contact options will appear. If live chat/phone does not appear, it might be closed in your area at the moment and you might consider changing it to: “United States” or something else in the language selector in the bottom of the page for a better result.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Kyle, just go to Gamestop, or Wal-mart and ask them to take off the pre-order, or go to customer support on the website on which you ordered it and ask for them to remove it.

                                        You're welcome- Tanner Compton

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