That is the purpose of the security question, if you don't know it you cannot change the account. You need to remember your security question or questions as you can have up to 5 of them and then speak with a game advisor. You will not be able to change your name or anything else with the account until you correctly answer the security question.

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Anonymous

11 years ago

i forgot my security question on origin and i can't change my name.

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battlefield 3

1 Reply

ragnarok013
Hero+
11 years ago
That is the purpose of the security question, if you don't know it you cannot change the account. You need to remember your security question or questions as you can have up to 5 of them and then speak with a game advisor. You will not be able to change your name or anything else with the account until you correctly answer the security question.