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Burn_FrostFire's avatar
10 years ago
Solved

i forgot my security question

i want edit my account security but i cant answer my security question because i forget it

Can i change my security question?

  • Hello @Burn_FrostFire

    If you want to change your password/security question.
    1)Go to www.origin.com
    2)Log in
    3)Go to My Account=>Security=>Account Security and Edit.

    If you do not remember your secret answer. You can contact EA Game Advisor:

    1) Go to http://help.ea.com/en/contact-us/new/
    2) Select a game or product and select your platforms (Mac or PC)
    3)Select a Topic (Some topics do not support the option "Live Chat". If you select "Account Management" option "Live Chat" will be available. If you select a "Account Security" option "Live Chat" will not be available.).
    Also, I advise you prepare all information about your Account.

1 Reply

  • Hello @Burn_FrostFire

    If you want to change your password/security question.
    1)Go to www.origin.com
    2)Log in
    3)Go to My Account=>Security=>Account Security and Edit.

    If you do not remember your secret answer. You can contact EA Game Advisor:

    1) Go to http://help.ea.com/en/contact-us/new/
    2) Select a game or product and select your platforms (Mac or PC)
    3)Select a Topic (Some topics do not support the option "Live Chat". If you select "Account Management" option "Live Chat" will be available. If you select a "Account Security" option "Live Chat" will not be available.).
    Also, I advise you prepare all information about your Account.