Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
12 years ago

I have a new EA account / can't remember the old one / registration

I'm having a lot of trouble trying to register my xbox live account to an EA account. I've been working on this problem for a large collection of hours and its beginning to become quite frustrating. 

My main problem is the fact that I can't remember the old EA account that I created quite a long time ago. That account is linked to my Xbox Live profile. I want to link that Xbox Live account to a new EA account that I've created so that I can finally use battlelog for Battlefield 4. I've been trying to figure this problem out since Battlefield 3 has come out and I hope that you can understand the level of frustration that I have gone through. I just want to link this account and get all of this over with. 

I would really appreciate any help that I could get regarding this problem. 

1 Reply

  • Anonymous's avatar
    Anonymous
    Not applicable
    12 years ago

    Correct me if I'm wrong,you forgot details of your old Origin/EA account,that has your present Xbox live profile.

     

    Now you are try to link that xbox Live profile to a new Origin /EA account.

     

    You can try this.

     

    Click for Guide  https://help.ea.com/article/forgot-my-origin-ea-account-or-if-its-linked

     

    The following articles should help you to resolve this issue and give you tips for linking your Gamertag:

    ........................................................................................................

     

    • I Forgot my Origin/EA Account or if it's Linked to a GamerTag/PSN ID! 

      If you can't remember what your Origin/EA Account is, or if you're not sure whether you have one linked to a GamerTag or PSN ID, here's how to find out:

      1. Go to profile.ea.comand select "Reset Password" (with link), then either
        • Enter an email address you may have used for your account OR
        • Select "Account Type" (XBL Gamertag or PSN ID)
      2. Enter your Gamertag or PSN ID, and submit.

      Check the email address referenced on the next page for your account details. If you are still not able to determine what your Origin Account is, or if you have one linked to you Gamertag or PSN ID, then please contact us for help.

      ........................................................................................................

       

    • Origin and Your Other Personas


      You may be having trouble importing your XBox Live Gamertag or Playstation Network info if it is linked to an account other than your main EA account. To recover or make changes to your XBox Live Gamertag or PSN ID, be sure to contact a game advisor.

      Directions for adding your PSN or Xbox Live ID to your EA Account can be found here.

       

      Picture to help you understand better,  https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center

    Please check out all informations provided there and to let us know if the issue has been resolved by using the button "Solution". If not, please keep posting in this thread with additional information.

     

     

    Hope this helps
    ---------------------------------------------------------------------------------------。 Cheers 。-----------------------------------------------------------------------------------------
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    ***Please note...I do not work for EA/Origin. Questions belong in the forums,Solution is like medicine,same medicine/solution may not work on same problem.I'm helping you because I've also suffered in the hands of EA for releasing their half baked products to us,gamers.

    I don't answer questions via PM.  AHQ is "Player-to-Player" technical self-help forum