Can you tell me how exactly can I contact them? Chat and Email service is not available
The fastest way to get in contact with a supporter is to call them at 866-543-5435.
Hey what if i want my stats and rank reset, is that possible?
The premium feature 'Reset Stats' unfortunately only resets the four big statistics(S/M, K/D, W/L and accuracy) in the top right corner, however you still have 'all time statistics' that reflect how well you've done in all your playtime. Only the EA customer support and the DICE anti-cheat team can reset your level.
And that number is only available to US and Canadian residents only , yes?
you can contact EA live support using chat https://help.ea.com/contact-us
You want support?
You're in for one hell of a shock!
Lets hope you have better luck than the 98% of those like myself still waiting for a single response.
normally if you dont boost and play legit nobody is going to reset any stats by reason, check this:
Regarding stat resets -
Before creating a thread about it, inviting the flaming by others that is SURE to happen, check your email.
If you were reset for boosting, stat-padding or other game-exploits, you received an email from the anti-cheat team (which investigates thoroughly) explaining you've been reset due to being caught for these TOS violations. Further violations can cause you to be permanently banned from Battlefield 3.
Therefore, it's best not to post in this case to prevent harassment. Also, the community members can't change your stats. If you truly feel your stats are lost, NOT RESET due to cheating, Contact Us at http://help.ea.com [help.ea.com] for assistance.
(Please note: This is not an accusatory post, but rather information.For more info, check your email or Contact a Game Advisor.)
EA_AgentX
EA Community/Social Admin
source http://battlelog.battlefield.com/bf3/forum/threadview/2832654625175191277/
I got response, lol, the run around. I've been told that most mechanical problems in the game need to be resolved by orgin. But of course link and website not working. EA link works but they pushin the issue off on orgin gl all.
