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Anonymous's avatar
Anonymous
12 years ago

[INFO REQUEST] PS3/XBOX360 freezing/crash issues

We need some of your information in order to investigate some freezing issues with the PS3 and XBox360 console. It would be great if you guys could provide us with the following data, it will help us...
battlefield 4
Anonymous's avatar
Anonymous
12 years ago

1. Just loaded into a server

2. Seconds after spawning as any class

3. 1st gen ps3

4. Any class (I tried all 4 as well as spawing in vehicles)

5. In campaign mode, I have no binoculars

JVBlackboost's avatar
JVBlackboost
12 years ago
1. What were you doing before the game froze? On the server loading screen or anytime during a match
2. Where is it freezing? If I am able to join a match it may freeze at anytime.
3. What Version of the PS3 or Xbox360 do you have (Slim, Super Slim, 1st generation)? PS3 1st generation and PS3 Slim.
4. What class were you playing at the time the game froze? Engineer with shadow field upgrade.
5. Do you have any additional information for us? I have tried reinstalling the game (digital download) and the 1.02 patch but it still freezes. This is the only game I have problems with on any of my PS3s.
  • Anonymous's avatar
    Anonymous
    12 years ago

    This is me exactly.

    @JVBlackboost wrote:
    1. What were you doing before the game froze? On the server loading screen or anytime during a match
    2. Where is it freezing? If I am able to join a match it may freeze at anytime.
    3. What Version of the PS3 or Xbox360 do you have (Slim, Super Slim, 1st generation)? PS3 1st generation and PS3 Slim.
    4. What class were you playing at the time the game froze? Engineer with shadow field upgrade.
    5. Do you have any additional information for us? I have tried reinstalling the game (digital download) and the 1.02 patch but it still freezes. This is the only game I have problems with on any of my PS3s.

    I don't freeze but it just kicks me back to the PSN home page.

    • asd4325's avatar
      asd4325
      12 years ago
      When is this issue being fixed I am gettin so annoyed. It was every game last night now it's every hour. Wtf. I have spoke to ea and they will not give me a straight answer. They just tell me we are working on this be patient. I just want to know when it will be fixed. Come on ea some communication would be nice. Let the community know what is going on.

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