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areVaiShei's avatar
areVaiShei
4 years ago
Solved

Intel graphics driver issue, although having the latest one

I just bought Battlefield 1 today. But sadly when I try to launch it, It says that I don't have the recommended graphics driver version (Intel) and gives me a number xx.xx.xx.4539. But I do have the ...
battlefield 1
  • EA_Atic's avatar
    EA_Atic
    4 years ago

    @Yousef_lms @areVaiShei Battlefield 1 requires a dedicated GPU and not a integrated GPU part of the CPU. 

    Minimum Requirements

    Spoiler

    OS: 64-bit Windows 7, Windows 8.1 and Windows 10
    Processor (AMD): AMD FX-6350
    Processor (Intel): Intel Core i5 6600K
    Memory: 8GB RAM
    Graphics card (AMD): AMD Radeon™ HD 7850 2GB
    Graphics card (NVIDIA): NVIDIA GeForce® GTX 660 2GB
    DirectX: 11.0 Compatible video card or equivalent
    Online Connection Requirements: 512 KBPS or faster Internet connection
    Hard-drive space: 50GB

    /Atic

Yousef_lms's avatar
Yousef_lms
4 years ago

I am having the same issue, the videos on YouTube suggest u close the hardware check popup using task manager but it's not working for me, since when i close it the game closes aswell (before opening). 

Am using windows 11, and i have intel uhd 620

The game can run on minimum specs but i can't even access the game or press anything its there but can't click on anything.

I bought the game yesterday and so upset that i can't play it and from reading all over the internet this issue is almost 7 yrs old ! And EA still hasn't fixed it.

I am waiting a solution still hope EA support replies soon.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago

    @Yousef_lms @areVaiShei Battlefield 1 requires a dedicated GPU and not a integrated GPU part of the CPU. 

    Minimum Requirements

    Spoiler

    OS: 64-bit Windows 7, Windows 8.1 and Windows 10
    Processor (AMD): AMD FX-6350
    Processor (Intel): Intel Core i5 6600K
    Memory: 8GB RAM
    Graphics card (AMD): AMD Radeon™ HD 7850 2GB
    Graphics card (NVIDIA): NVIDIA GeForce® GTX 660 2GB
    DirectX: 11.0 Compatible video card or equivalent
    Online Connection Requirements: 512 KBPS or faster Internet connection
    Hard-drive space: 50GB

    /Atic

    • areVaiShei's avatar
      areVaiShei
      4 years ago
      @EA_Atic What do you mean? Intel uhd 770 can run almost all the newer games, but it cannot run bf1 that is more than 6 years old? I think its quite clear that the issue is due to an in game stupid bug that is causing the game to just read the last 4 digits of the intel driver version ignoring the previous ones. I even contacted EA and they acknowledged the bug, although they don't seem to bat an eye.
      • EA_Atic's avatar
        EA_Atic
        Icon for DICE Team rankDICE Team
        3 years ago
        Hi @areVaiShei, we don't support that kind of hardware set up. Meaning it can be hitt and miss on how the game works.

        /Atic

    • areVaiShei's avatar
      areVaiShei
      4 years ago
      @EA_Atic Ok So apparently I can run Battlefield V with Intel UHD 770, but can't run Battlefield 1. Okay.

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