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Anonymous's avatar
Anonymous
9 years ago

Intel Vid Driver

Hi folks.  Downloaded and installed the game, and upon launch I get an error "...video driver is xx.xx.xx.4275 from May 2015 is out of date.  Please install version xx.xx.xx.4379 or later, or the game may behave erratically or crash, continue anyway?" So, I went to the Intel download site, and I have the newest driver installed on the computer.  Fine, booched install, I delete, re-download, and re-install.  Same error.  Delete my video driver, download latest version, re-download and re-install game AGAIN.  Same error.  Try accepting the error, game locks, I get the dreaded "Battlefield 1 has stopped responding," and eventually the game just crashes.  EA themselves have refused to call me back or chat live, and of course, since I tried troubleshooting first, I'm out of the blessed grace period, and can't get a refund, even though I've never seen the BF1 splash screen.

My system is a Toshiba S-55 laptop:

Intel Core i7 (3rd Gen) 3630QM / 2.4 GHz
8GB DDR3 SDRAM
Intel HD 4000 Graphics
Win 10
 
Thoughts?  Help?
battlefield 1

7 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    As you should already have known from the official requirements, this game cannot run at all correctly without a gaming class AMD or nVIDIA graphics core, attached to a discrete circuit board, which is then inserted into a gaming quality PC, with a matching high output power supply unit.  (Intel video doesn't count!)


    MINIMUM SPECS

        OS: 64-bit Windows 7, Windows 8.1 and Windows 10
        Processor (AMD): AMD FX-6350
        Processor (Intel): Core i5 6600K
        Memory: 8GB RAM
        Graphics card (AMD): AMD Radeon™ HD 7850 2GB
        Graphics card (NVIDIA): nVidia GeForce® GTX 660 2GB
        DirectX: 11.0 Compatible video card or equivalent
        Online Connection Requirements: 512 KBPS or faster Internet connection
        Hard-drive space: 50GB

  • Carbonic's avatar
    Carbonic
    Hero+
    9 years ago

    Translation, your laptop does not meet the minimum system requirements for Battlefield 1.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Hey, thanks for the technically accurate, yet terrifically condescending response! 

    This is why you'll never get the opportunity to teabag my corpse, because I don't do either "gaming a-hole" or multiplayer.

    Thanks for your time!

  • Anonymous's avatar
    Anonymous
    9 years ago

    Thanks for your response!

    Is there any chance, you think, that EA will refund my money?  Or am I stuck with a couple hundred gigs of chaff?

    J

  • ragnarok013's avatar
    ragnarok013
    Hero+
    9 years ago

    Argyll_Piper wrote:

    Thanks for your response!

    Is there any chance, you think, that EA will refund my money?  Or am I stuck with a couple hundred gigs of chaff?

    J

    You can get a refund if you meet the criteria outlines in the Origin Great Game Guarantee here: http://answers.ea.com/t5/Origin/IMPORTANT-Great-Game-Guarantee/td-p/1418236 

    Or you could keep the game on your account if you plan on buying a new more powerful PC in the future.

  • Anonymous's avatar
    Anonymous
    8 years ago

    Same thing happened to me today and my system is good enough to run it. Actually I was doing fine before the last update!

  • ragnarok013's avatar
    ragnarok013
    Hero+
    8 years ago
    @Behnam_ks wrote:

    Same thing happened to me today and my system is good enough to run it. Actually I was doing fine before the last update!

    Technically unless you have a high performance GPU hiding in your laptop your current intel GPU is just below the minimum required GPU to run BF1. You can see how your card compares to the minimum required GPU here:  http://gpuboss.com/gpus/GeForce-GTX-660-vs-GeForce-GT-520

    Your CPU is also below spec to run BF1 as shown here: http://cpu.userbenchmark.com/Compare/Intel-Core-i5-6600K-vs-Intel-Core-i5-6200U/3503vsm36796

    Your RAM is at the minimum required amount of 8GB so you are good there.

    A below spec PC may run a game for a while but a game, driver, or OS update can make your PC unable to run the game at any time which is what seems to have happened here.

    Battlefield 1 systems specs:

    MINIMUM SPECS
    • OS: 64-bit Windows 7, Windows 8.1 and Windows 10
    • Processor (AMD): AMD FX-6350
    • Processor (Intel): Core i5 6600K
    • Memory: 8GB RAM
    • Graphics card (AMD): AMD Radeon™ HD 7850 2GB
    • Graphics card (NVIDIA): nVidia GeForce® GTX 660 2GB
    • DirectX: 11.0 Compatible video card or equivalent
    • Online Connection Requirements: 512 KBPS or faster Internet connection
    • Hard-drive space: 50GB
    RECOMMENDED SPECS
    • OS: 64-bit Windows 10 or later
    • Processor (AMD): AMD FX 8350 Wraith
    • Processor (Intel): Intel Core i7 4790 or equivalent
    • Memory: 16GB RAM
    • Graphics card (AMD): AMD Radeon™ RX 480 4GB
    • Graphics card (NVIDIA): NVIDIA GeForce® GTX 1060 3GB
    • DirectX: 11.1 Compatible video card or equivalent
    • Online Connection Requirements: 512 KBPS or faster Internet connection
    • Available Disk Space: 50GB

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