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Anonymous's avatar
Anonymous
11 years ago
SolvedApproved

Keep getting this error while playing

Hello, can anyone tell me how to fix this:

Screenshot of the error:

http://imgur.com/eDrEdGv

i get this error a lot, when i do not lock my frames at 60fps it shows the error immediately.

when i lock my frames it sometimes pops up out of the blue and then i need to shut down the game with the task manager and than restart my computer before i can try to play again. And sometimes it doesn't come up.

I've tryed to reinstall directx, origin, bf4 and it is still there.

Can anyone tell me how to fix this?

Thank you.

battlefield 4
  • SolitaryEclectic's avatar
    SolitaryEclectic
    11 years ago

    Hi ikhebgeenswag, do this please yes I added more but please make sure it is up to date...

    Latest version of DirectX see this page
    http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

    Reinstall Microsoft C++
    NOTE>>> you need to select the x64 or the x86 file depending on what architecture your computer has. To find this out, Click Start, right click on "Computer" and select "Properties". Under system type is should say "32-Bit Operating System" or "64-bit Operating System". If 32-bit operating system, download the x86 file, and if 64-bit download the x64 file.
    http://www.microsoft.com/en-US/download/details.aspx?id=40784

    Update your Microsoft .NET framework.
    http://www.microsoft.com/en-ca/download/details.aspx?id=30653

    Adobe Flash Player update
    http://get.adobe.com/flashplayer/

    Go to Punk Buster site
    http://www.punkbuster.com/index.php?page=pbsetup.php

    1- Download PB then extract files to your desktop.
    2- Open Punk Buster folder.
    3- Click on the PB setup and it will open.
    4-Add your BF4 game to punk buster its at the top of Punk Buster.
    5-Then update punk buster again at the top of Punk Buster.

    Also do this please if not done... 

    Control panel -> Time, Language and Region -> Region -> Administrative tab
    Change Language for non-Unicode programs To English(US)


    Reboot PC test BF4

    Edit... If this fails to fix it for you then you may need to do a fully clean install of video card driver see steps below how I do it....

    Video Card drivers and doing a clean install.Credit goes to aT1C for his steps

    Note.. with the video card driver it installs so much junk :womanfrustrated: and some of it just makes issues so if you want it this is how I do my driver now as I have my BF fully stable and I want to keep it this way .

    First I only install two things from it 1- Graphics Driver 2- PhysX System they can keep the rest :womanlol: See steps below.

    This is how you do a clean graphic driver clean install:Credit goes to aT1C for his steps
    Start by downloading your graphic card drivers from here,


    AMD; http://support.amd.com/en-us/download
    NVidia; http://www.nvidia.com/Download/index.aspx?lang=en-us

    Download the one you have and save it on desktop, you are going to need it!
    After downloading the video card driver follow these instructions to the letter,

    1- press windows button,

    2- right click my computer,

    3- press property’s, you will get a new window here.

    4- in the new window click device manger on your left side of the screen, you will get another new window here,

    5- you will see in the latest window a list of devices you have in your computer, click on the arrow beside Display driver and a small fall down menu will show you what kind of graphic card you have.

    6- left click on your (graphic card name) so it’s highlighted in blue,

    7- right click (graphic card name) and press property’s, you will get a new small window here,

    8- in the new small window click on Drivers, you will see the name between the tabs,

    9- in the driver menu click on uninstall, you will now get a really small window that ask you if you’re really sure that you want to uninstall you’re graphic card drivers,

    10- click ok,

    11- after you have uninstall you’re drivers restart you’re computer,

    12- after you have started up your computer, click on your graphic card install file,

    13- follow the instructions of your graphic card installer, Pick Custom / Advanced and only check off for Nvidia 1- Graphics Driver 2- PhysX System and for AMD card only check off display driver and catalyst control center.

    14- when you have Install your graphic card drivers, restart / Reboot your computer,

    15- you’re done. Test BF4

5 Replies

  • killerwhalsam's avatar
    killerwhalsam
    11 years ago

    Please post results from a DXDiag, Ping & UOTrace,

    To Gather DXDiag Info,

    1) Press Win+R
    2) In the run box type 'DXDiag' then hit enter
    3) If you have a 64-bit PC click the button 'Run 64-bit DxDiag' (if you have a 32bit PC this option will not be avaliable)
    4)Press 'Save All Information'
    5) To share this file with me upload it to http://hastebin.com/ and share URL

    To UOTrace - http://help.ea.com/uk/article/how-to-uo-trace/

    To Ping EA follow these steps,

    1)Press Win+R, in the box type CMD and hit enter
    2)Type into CMD 'ping easo.ea.com'
    3)Hit enter and await results.


    -----------------------------------------------------------------
    Thank-you
    KillerWhalSam
    Marshall

    If I or Anyone helped in any way please in return make the time to award then with XP please.
    If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.

    I DO NOT WORK FOR EA
    MY VIEWS ARE MY SOLE OPINION SO THEREFORE DO NOT REPRESENT THE VIEWS OF DICE, EA OR ANY SUB EA COMPANY.

  • SolitaryEclectic's avatar
    SolitaryEclectic
    Legend
    11 years ago

    Hi ikhebgeenswag, do this please yes I added more but please make sure it is up to date...

    Latest version of DirectX see this page
    http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

    Reinstall Microsoft C++
    NOTE>>> you need to select the x64 or the x86 file depending on what architecture your computer has. To find this out, Click Start, right click on "Computer" and select "Properties". Under system type is should say "32-Bit Operating System" or "64-bit Operating System". If 32-bit operating system, download the x86 file, and if 64-bit download the x64 file.
    http://www.microsoft.com/en-US/download/details.aspx?id=40784

    Update your Microsoft .NET framework.
    http://www.microsoft.com/en-ca/download/details.aspx?id=30653

    Adobe Flash Player update
    http://get.adobe.com/flashplayer/

    Go to Punk Buster site
    http://www.punkbuster.com/index.php?page=pbsetup.php

    1- Download PB then extract files to your desktop.
    2- Open Punk Buster folder.
    3- Click on the PB setup and it will open.
    4-Add your BF4 game to punk buster its at the top of Punk Buster.
    5-Then update punk buster again at the top of Punk Buster.

    Also do this please if not done... 

    Control panel -> Time, Language and Region -> Region -> Administrative tab
    Change Language for non-Unicode programs To English(US)


    Reboot PC test BF4

    Edit... If this fails to fix it for you then you may need to do a fully clean install of video card driver see steps below how I do it....

    Video Card drivers and doing a clean install.Credit goes to aT1C for his steps

    Note.. with the video card driver it installs so much junk :womanfrustrated: and some of it just makes issues so if you want it this is how I do my driver now as I have my BF fully stable and I want to keep it this way .

    First I only install two things from it 1- Graphics Driver 2- PhysX System they can keep the rest :womanlol: See steps below.

    This is how you do a clean graphic driver clean install:Credit goes to aT1C for his steps
    Start by downloading your graphic card drivers from here,


    AMD; http://support.amd.com/en-us/download
    NVidia; http://www.nvidia.com/Download/index.aspx?lang=en-us

    Download the one you have and save it on desktop, you are going to need it!
    After downloading the video card driver follow these instructions to the letter,

    1- press windows button,

    2- right click my computer,

    3- press property’s, you will get a new window here.

    4- in the new window click device manger on your left side of the screen, you will get another new window here,

    5- you will see in the latest window a list of devices you have in your computer, click on the arrow beside Display driver and a small fall down menu will show you what kind of graphic card you have.

    6- left click on your (graphic card name) so it’s highlighted in blue,

    7- right click (graphic card name) and press property’s, you will get a new small window here,

    8- in the new small window click on Drivers, you will see the name between the tabs,

    9- in the driver menu click on uninstall, you will now get a really small window that ask you if you’re really sure that you want to uninstall you’re graphic card drivers,

    10- click ok,

    11- after you have uninstall you’re drivers restart you’re computer,

    12- after you have started up your computer, click on your graphic card install file,

    13- follow the instructions of your graphic card installer, Pick Custom / Advanced and only check off for Nvidia 1- Graphics Driver 2- PhysX System and for AMD card only check off display driver and catalyst control center.

    14- when you have Install your graphic card drivers, restart / Reboot your computer,

    15- you’re done. Test BF4

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Hello,

    thank you for your answer, i've done all of your steps, even the video drivers.

    Now i do not get an directx error i can walk about 4 steps and then i am kicked from the server saying:

    "ERROR

    Game disconnected: server is full""
    even though there are only 8 / 64 players in the server.
    i do not know if it helped for the directx error if i played a little longer.
    Do you maybe know why this error now pops up?
    Below an screen of the error:
     
    http://imgur.com/LQ9SiJU
     
    Thank you.
  • SolitaryEclectic's avatar
    SolitaryEclectic
    Legend
    11 years ago

    For this error try this uninstall punkbuster fully. then reboot PC and then install punkbuster again test BF4 if this fails to fix it then run repair game on BF4 and see if this will fix it.

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