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Anonymous's avatar
Anonymous
11 years ago

Key Press Crash BF4 Windows 10 Key Board G910

once Bf4 loads pressing any key causes the game to crash. can load all the way in to a game move mouse, fire etc but pressing any key causes it to crash. tried uninstalling drivers and using other key boards all other games work fine also...

Event Viewer:

Faulting application name: bf4.exe, version: 1.4.2.30944, time stamp: 0x55555ffe
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000008d008a
Faulting process id: 0xa10
Faulting application start time: 0x01d0cd2122addf7a
Faulting application path: E:\Games\Battlefield 4\bf4.exe
Faulting module path: unknown
Report Id: 178762e1-4415-4f84-88e3-bdf5313f0e6f
Faulting package full name:
Faulting package-relative application ID:

second event:

Fault bucket 120272740953, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: bf4.exe
P2: 1.4.2.30944
P3: 55555ffe
P4: StackHash_8bb8
P5: 0.0.0.0
P6: 00000000
P7: c0000005
P8: PCH_4F_FROM_ntdll+0x0000000000093AAA
P9:
P10:

Attached files:
C:\Users\Neiljak\AppData\Local\Temp\WERC9C7.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_bf4.exe_1be026c64550d23cb2c75962f9928638249d_b44bf460_156d243b

Analysis symbol:
Rechecking for solution: 0
Report Id: 178762e1-4415-4f84-88e3-bdf5313f0e6f
Report Status: 0
Hashed bucket: 9b792768f2ff7b3d0aa8f40e1bab3587

2 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    I have this exact same problem. Ever since I updated to Windows 10, I've had this problem, and have not been able to make it go away (and hence have been unable to play BF4 for over a week now). ☹️

    I've tried disabling my Corsair Utility Engine, tried disabling GeForce Experience . . . tried disabling Origin-In-Game, tried repairing the game (no problems found of course). I don't know what's wrong or what could be causing this problem. Perhaps the strangest thing is that this seems to be a fairly isolated issue: my brother has no problems whatsoever with the game. He and I both installed Windows 10 at the same time, we both have comparable CPU, GPU, etc. (both high-quality PC builds), and we both have the same version of the game. So it's not as if it's just a straight problem between Windows 10 and BF4 (otherwise I would imagine there would be ALOT more threads started to discuss this problem --- this is the only one I've been able to find).

    In any case, I would really appreciate some help from EA in resolving this issue, because until it's fixed, I am unable to enjoy playing their great game. 😕

  • Anonymous's avatar
    Anonymous
    10 years ago

    Ok, so I finally isolated what was causing this issue, at least in my case. Apparently, after the update to Windows 10, Battlefield 4 no longer liked the Team-Speak 3 Overlay plugin I had been using for months beforehand on Windows 7. Disabling that Overlay Plugin for TS3 fixed the issue.

    I have no clue why an overlay would be tied to any key-press to cause a crash, but that is what was apparently causing the crashes. Since disabling the overlay, I have been able to continue using TS3 along with BF4, with no issues such as had been occurring recently.

    I don't know if this helps the OP's problem at all, as I don't know if you even use TS3 at all. But if you do, this is what I found was causing my problem, and what enabled me to fix it.

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