Hi,
This may help.
Go to : C:\Program Files (x86?)\Origin Games\Battlefield 4\__Installer\punkbuster\redist
Launch pbsvc.exe and Install/Re-install Punkbuster service
http://www.evenbalance.com/index.php?page=support-bf4.php
Probably the best thing to do is uninstall it and start fresh. This link is a bit dated but should still contain good info.
http://help.ea.com/en/article/punkbuster-technical-issues/
Uninstall notes at bottom.
Best of luck.
***** From another thread with a similar issue
@LiBever wrote:
@manlivs wrote:
Tried uninstalling/re-installing PB. Ensured PB and BF4 are up to date and cleared by firewall. Still getting the same error after 30 seconds or so of play,
"ERROR Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Manlivs' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe"
Hello,
Make sure your anti-virus is not blocking punkbuster, also check windows firewall.
Punkbuster has 2 services running in the background in order to check your PC for hacks or 3rd party programs influencing the game.
They are called:
PnkbstraA
In order to enable both do:
1. Press Windows button and R at the same time
2. enter "Services.msc"
3. Locate PnkBstraA on the list
4. Mark both and select "Start the service" on the left side.
5. If already running restart it.
This should resolve your issue.
Regards, Libever