Forum Discussion

6 years ago

Solved

Login to Battlefield 1 (problem with EA password)

Hello,

I bought battlefield 1, playstation plus and created EA account to be able play multiplayer. During login to multiplayer I was asked to enter EA account and password. I wasnt able to write password correctly, because dualshock writed empty or chinese symbols. I repeated several times during several days, also used second dualshock, but without effect. I have no problem to play other games as Titanfall 2 from EA, also no problem with writing of any symbol by dualshock for other games. Could you advice what to do?

Thanks

battlefield 1

EA_Arrenai
6 years ago
Hey there, @Father-Karel.

Another thing you can try is to adjust the input language on your text entry fields, in case it is using a Chinese keyboard. You can do this through the PS4 Settings.

From the home screen, select [Settings]

Select [Language]

Select [Input Languages]

Select [Keyboards and User Dictionary] and then select the languages you wish to use

From there, you can change which keyboard you're using when you enter text.

From the on-screen keyboard, tap the Touch Pad

Switch keyboard languages by using left or right buttons on the controller, then press X to confirm

Please try that with English, or another roman-based character language, and let me know how it goes.

Arrenai 🐱

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5 Replies

EA_Arrenai
EA Staff (Retired)
6 years ago
Hey there, @Father-Karel.

Hmm, not sure why the dualshock controller isn't allowing the correct characters to be selected. Would you happen to have a USB or Bluetooth keyboard you can hook up with the PlayStation temporarily?

Arrenai 🐱

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Father-Karel
6 years ago
Hello Arrenai,
I had the same idea, but keybord doesnt work inside of Battlefield 1 (I was asked to enter password of EA account after start (inside) of game. Keybord work without problem till Im not inside game. As I know I need special adaptor for keybord to be able work in Battlefield 1. Do you have any other idea how to resolve this issue?
Thank you very much for your support.
Karel
EA_Arrenai
EA Staff (Retired)
6 years ago
Hey there, @Father-Karel.

Another thing you can try is to adjust the input language on your text entry fields, in case it is using a Chinese keyboard. You can do this through the PS4 Settings.

From the home screen, select [Settings]

Select [Language]

Select [Input Languages]

Select [Keyboards and User Dictionary] and then select the languages you wish to use

From there, you can change which keyboard you're using when you enter text.

From the on-screen keyboard, tap the Touch Pad

Switch keyboard languages by using left or right buttons on the controller, then press X to confirm

Please try that with English, or another roman-based character language, and let me know how it goes.

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

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Father-Karel
6 years ago
Hello Arrenai,
it works !!
Thank you very much for your support :-)
Karel
EA_Arrenai
EA Staff (Retired)
6 years ago
Hey there, @Father-Karel. Thanks for the update! I'm glad you got back in. Happy gaming!

Arrenai 🐱

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Was your issue resolved by a great post? 🙌 Accept as Solution

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