Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
9 years ago

Lost multiple battlepacks

Over the span of BF1 I've lost multiple battlepacks. When you go to open them, the animation starts and suddenly you're back at the menu. Nothing is dropped. I don't receive an error nor is there any indication that a battlepack was opened other than it being gone.

Can you get my battlepacks back?

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Glad that this is getting traction with EA... wait that isn't a shock at all.

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @Brewkrewe 

    I am really sorry, but it seems like your initial post was overlooked by community. On our forum we can`t manage individual accounts, so on the issue of missing content you should get in touch with EA Advisors directly https://help.ea.com/en/contact-us/new/. If you are still having troubles, opening Battle Packs, maybe it is some kind of network issue, can you perform the troubleshooting steps to improve your connectivity.

    Cheers,

    Archi