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Z4rDeX's avatar
2 years ago

Lost save files Battlefield 4

Hello everyone,

I'm currently experiencing a save issue with Battlefield 4 on Xbox One.
I reinstalled the game and I no longer have any saves, the game statistics are all at 0 (0 hours of play, etc.) whereas in the statistics of my xbox I have my game hours appearing , as well as my successes (having reached a certain level in multiplayer etc.) I know that the game saves are saved with my EA account and I hope to be able to find my progress.

However, I have an idea where the problem comes from. All my progress on BF4 was made on the disc version of the game. When I reinstalled the game recently it was the EA play version that I installed, maybe the conflict comes from there? However, I uninstalled it right after and reinstalled the disk version but still nothing.

Thank you beforehand.

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Bonjour à tous, 

Je rencontre actuellement un problème de sauvegarde avec Battlefield 4 sur Xbox One. 

J’ai réinstallé le jeu et je n’ai plus aucune sauvegarde, les statistiques de jeux sont toutes à 0 (0 heures de jeu,etc…) alors que dans les statistiques de ma xbox j’ai bien mes heures de jeux qui apparaissent, ainsi que mes succès (avoir atteint tel niveau en multijoueur etc…) je sais que les sauvegardes de jeu sont sauvegardé avec mon compte EA et j’espère pouvoir retrouvé ma progression. 

J’ai néanmoins une petite idée d’où vient le problème. Toute ma progression sur BF4 a était réalisé sur la version disque du jeu. Lorsque que j’ai réinstallé le jeu récemment c’est la version EA play que j’ai installé, peut être que le conflit vient de la? Pourtant je l’ai désinstallé juste après et ai réinstallé la version disque mais toujours rien.

En vous remerciant d’avance.

2 Replies

  • Hi @Z4rDeX It's unlikely that the issue is down to moving from the disc version to EA Play as things like rank are saved to the account.

    Are you using the same Xbox account to play the game and have you linked your Xbox and EA accounts? I had a look on Battlelog using the EA ID you're posting with here, but can only find a PC account.
  • Z4rDeX's avatar
    Z4rDeX
    2 years ago

    Hi, thanks for the reply.

    Yes i’m using the same Xbox account, but there is one thing i’m not sure, it is if I ever linked my game on Xbox to an EA account, I can’t remember if you had to connect to EA to play online on the disc version on Xbox. 

    Indeed I have the game on Pc too linked with this account. But maybe given the fact that this account have only the saves of the PC version and no Xbox save, when I connected to it with EA play on my Xbox instead of the Disc version it has overwritten my local save (not sure if there is one) because it thought that I never play the game on console?

    Is there a way from my Xbox to see if there is another account connected to EA? 

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