Forum Discussion

TheChrisoTV's avatar
13 years ago

Lost Stats, Not Level

Okay, I know that their were some bugs after the most recent patch. I am not sure if anyone else had the same issue that I had but it reset my stats everything went to 0 except my total time played which went down to 175Hrs. I lost my time played in game, my kills, score/Min, KD, W/L Ratio, and Accuracy. I never click on the reset thing on my profile page. I hope their is a way that my stats can be restored to what they were before this patch. I recently talked on the phone to an EA Agent and they said to post here about this issue just because she had no other way to assist my case. I am hoping that another EA professional can assist me in my case. 

 

Thanks,

 

Chris

30 Replies

  • I hear you but from what I can see in our systems there was a premium reset made, and no one at DICE or EA have done it.

    I'm sorry but we will not change it back.

  • Anonymous's avatar
    Anonymous
    13 years ago

    Once it's reset, it's reset. Nothing anyone on DICE or EA can do.

  • TheChrisoTV's avatar
    TheChrisoTV
    13 years ago

    Well what I think it was is that some how in your system their was a gitch and that gitch reset my stats. I never click on the reset link. I dont understand why you wouldnt change it back when it wasnt made by me. 

  • I havent heard back from DICE/EA. I need them to give my stats back to before the glitch happened or something in the system. Can you do anything to help?

  • Anonymous's avatar
    Anonymous
    13 years ago

    I am not going to give you a fake assurance , but I know your stats aren't going to be retrieved the good thing is your original stats are still there ... 

  • Yes but its not fair to me that it was reset when i didnt click on the reset.