Multi player keeps loading
Hi Since the Origin update on 2014-07 I can't play multiplayer. It keeps loading but never enters game. Thanks
Nice so time for a new router or net provider if its from them .
Forum Discussion
Well it was worth a shot sorry :/ Ok go to the event viewer and get me the event id and source so I can try and find you a correct fix. Or you can try this your choice.
CHKDSK utility will try and recover or fix any data or installation errors. This can take a few hrs. SSD vs HD
http://help.ea.com/en/article/how-do-i-run-chkdsk/
What event id and source are you looking for? There are application events ...windows events...and a bunch of sub catagories under each
You need to go to the top one left side ... event viewer local
Then to the list on the right go to error and right click with your mouse and view all instances of this error.
Your looking for a event error at the same time BF4 failed
Log Name: Application Source: Application Error Date: 2014-08-03 04:26:00 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Adriaan Description: Faulting application name: bf4.exe, version: 1.3.2.3825, time stamp: 0x53a4d82a Faulting module name: bf4.exe, version: 1.3.2.3825, time stamp: 0x53a4d82a Exception code: 0xc0000005 Fault offset: 0x0000000000327b37 Faulting process id: 0xdfc Faulting application start time: 0x01cfaf25c494b6ce Faulting application path: D:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe Faulting module path: D:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe Report Id: 1722197b-1b1a-11e4-8282-f46d04e3e1cb Faulting package full name: Faulting package-relative application ID: Event Xml: 1000 2 100 0x80000000000000 9813 Application Adriaan bf4.exe 1.3.2.3825 53a4d82a bf4.exe 1.3.2.3825 53a4d82a c0000005 0000000000327b37 dfc 01cfaf25c494b6ce D:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe D:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe 1722197b-1b1a-11e4-8282-f46d04e3e1cb
Log Name: Application
Source: Application Error
Date: 2014-08-02 10:08:57 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Adriaan
Description:
Faulting application name: LogonUI.exe, version: 6.3.9600.16384, time stamp: 0x5215f6c5
Faulting module name: nvwgf2umx.dll, version: 9.18.13.3788, time stamp: 0x537a8ee2
Exception code: 0xc0000005
Fault offset: 0x000000000044baea
Faulting process id: 0x13d4
Faulting application start time: 0x01cfade66e7a7491
Faulting application path: C:\Windows\System32\LogonUI.exe
Faulting module path: C:\Windows\System32\nvwgf2umx.dll
Report Id: 404a4fbe-1a1c-11e4-8282-f46d04e3e1cb
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-08-02T08:08:57.000000000Z" />
<EventRecordID>9646</EventRecordID>
<Channel>Application</Channel>
<Computer>Adriaan</Computer>
<Security />
</System>
<EventData>
<Data>LogonUI.exe</Data>
<Data>6.3.9600.16384</Data>
<Data>5215f6c5</Data>
<Data>nvwgf2umx.dll</Data>
<Data>9.18.13.3788</Data>
<Data>537a8ee2</Data>
<Data>c0000005</Data>
<Data>000000000044baea</Data>
<Data>13d4</Data>
<Data>01cfade66e7a7491</Data>
<Data>C:\Windows\System32\LogonUI.exe</Data>
<Data>C:\Windows\System32\nvwgf2umx.dll</Data>
<Data>404a4fbe-1a1c-11e4-8282-f46d04e3e1cb</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>So i ran malwarebytes and found some suspicious files that i deleted. After that it ran fine for a couple of games. This morning i tried again and the same issue returned.
I copied the event viewer stuff after i attempted to load a game and it eventually stopped working. Usually tthe game doesnt stop working i just ge a message that states "something went wrong"
Hi sorry I was off line for a few days ok this... Faulting module name: nvwgf2umx.dll, is from Nvidia driver so try a clean install of new video card driver.
- Cool man. Ya i did it. Sometimes i get into servers. Empty ones mostly. Populated ones occasionally but then its like im invisable to the enemy and i cant damage them.
Did you already try killing the folder in my Documents and repair game? Something could be messed up in the game cfg. If I recall you did this but still worth another try :/
BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues. Even if its not a new install it is still worth trying as the game cfg could be mucked up.
1- Go to my Documents and remove BF4 folder place it on your Desktop or trash.
2- Be warned you do have to set up your in game settings again.
3-Repair BF4
4- When done go test your game.Yes i did that. I brought Pc to work to test on other router and adsl line. Works fine. When i ping google in CMD i get 222 ping at work 10 and i live 2 miles from my work. So its network or router related.
Nice so time for a new router or net provider if its from them .
Hi again
So I am being shaped by my ISP 6% p2p and 25% downloads. I turbo charged my connection thereby bypassing the shaping and now it loads in quickly.
Super annoyed with them as I changed nothing in my data usage etc. I pay 55 dollars for a 2mb uncapped line here in South Africa (rediculous) and this is the **bleep** I get.
Thanks again for all the suggestions.
Ill take the fight to them.
