Multiplayer installation stuck on 0% (PS4)I Don't understand why.. I'm defenetly connected to Internet..that means the problem is definitely not the internet.I've reinstalled bf1 few times and still it doesn't work..Every time I reinstall, it updates to version 1.15, maybe this is what causes the problem?Please help! I just bought the game!

If you're still encountering issues with the disc, a good method to narrow down the root cause is: - Try to use another disc on the same console - Try to use the same disc on a different console This way you could see if it's the disc or the console. Some general info: - PC: If you have a disc or no disc doesn't really matter - you'll always redeem the product code on your account which is then used. You don't NEED a CD, not even to install the game. - Console: If you buy a physical copy, you can play at whatever console with any account, as long as you insert the disc. If you buy a digital copy, you can play at whichever console you log on with your account and won't need a disc.

Is there enough free space on your HDD? You need more than 100GB right now.If so, please try to install the game completely offline, then connect again to download the patch.Good luck 🙂

Well.. actually it's a brand new PS4 slim.. plenty of space ( about 400gb).When I try to install the game offline, I insert the disk, the game opens and it gets stuck on the front image (attaching it) for a few minutes and then all of a sudden the PS4 shuts down.. so weird!

Please remove your installation, then rebuild your database:https://www.playstation.com/en-ie/get-help/help-library/system---hardware/power---system-stability/safe-mode-on-playstation-4/After that, try to install it again.Why does the game open itself? Don´t start it, just wait for the installation process to be completely finished.You can see its progress in your PS4 notifications.Have you installed the latest PS4 firmware 5.01?

Multiplayer installation stuck on 0% (PS4)

17 Replies

Ourumov13
Legend
8 years ago
Is there enough free space on your HDD? You need more than 100GB right now.
If so, please try to install the game completely offline, then connect again to download the patch.
Good luck 🙂
Anonymous
8 years ago
Well.. actually it's a brand new PS4 slim.. plenty of space ( about 400gb).
When I try to install the game offline, I insert the disk, the game opens and it gets stuck on the front image (attaching it) for a few minutes and then all of a sudden the PS4 shuts down.. so weird!
Ourumov13
Legend
8 years ago
Please remove your installation, then rebuild your database:
https://www.playstation.com/en-ie/get-help/help-library/system---hardware/power---system-stability/safe-mode-on-playstation-4/
After that, try to install it again.
Why does the game open itself? Don´t start it, just wait for the installation process to be completely finished.
You can see its progress in your PS4 notifications.
Have you installed the latest PS4 firmware 5.01?
Anonymous
8 years ago
Well..

The PS4 system is updated , yes.

I'm trying to get to the game without updating to version 1.15

What happens is that I insert the game, press "start", the this first image appears with background music.

Suddenly the music stops, for about 30 sec I can still see the first image and then the PS4 shuts down.

When I turn it on again it says: " error ce-36329-3"

Any idea of what to do?
Ourumov13
Legend
8 years ago
Yes, do not press start.
When you insert the disc, installation should start automatically, doesn´t it?
You can see that in your PS4 menu, just go left and click "notifications".
If I remember correctly, you need to have a certain amount of data to be installed before you can start the game at all.
This is what it should look like (example):
The error message says the same
I think you could even install the game and patch if you don´t try to start it before everything is finished, but please try offline first.
Anonymous
8 years ago
You're absolutely correct!

But, it doesn't install the game (maybe because this is a disk), it's only updating to version 1.15..

I Did it yesterday.
When the game is updated I can get in easily, but then there is another problem, please read 🙂

https://answers.ea.com/t5/Technical-Issues/First-mission-in-campaign-doesn-t-start-PS4/m-p/6366472#M22835
Ourumov13
Legend
8 years ago
Ah OK, I didn´t remember that it was you 🤭
So again for me to understand, multiplayer doesn´t install and singleplayer doesn´t start?
Rebuilding your database doesn´t help?
It doesn´t matter if it´s a disc, every game has to be installed. You have erased the game data first?
I wish I could have your PS4 here right now, this is either just a simple thing or your console is broken, 🤔
Anonymous
8 years ago
Well.. it's a brand new PS4 hahah
Just bought it.

Actually this is a used disk of bf1, I got it from a friend of mine. Maybe the problem is in the disk?
Ourumov13
Legend
8 years ago
Someone said that you can´t use a disc for several accounts because of an invalid code, but I think he was talking about PC.
I think there should be no problems with a used disc on consoles.
Your PS4 is set as primary?
Your account doesn´t have underage restrictions?
ietxmmyrus
EA Staff
8 years ago
If you're still encountering issues with the disc, a good method to narrow down the root cause is:

- Try to use another disc on the same console

- Try to use the same disc on a different console

This way you could see if it's the disc or the console.

Some general info:

- PC: If you have a disc or no disc doesn't really matter - you'll always redeem the product code on your account which is then used. You don't NEED a CD, not even to install the game.

- Console: If you buy a physical copy, you can play at whatever console with any account, as long as you insert the disc. If you buy a digital copy, you can play at whichever console you log on with your account and won't need a disc.