My EA account is giving an offline error and I can't enter the game.

.

Hi there, 

Are you using Steam or EA app to launch the game? Also, could you please let us know which troubleshooting steps you've tried so far?

I am accessing from the EA application and it still gives the same problem. I deleted and reinstalled the EA application. There was something called "Recover" and I clicked on it and cleaned it. I checked if there was an update. Still no update.

Hi IRZZMAN

This megathread has a discussion that I think might be related to the problem you're facing, so it might be worth trying the solution there.

Battlefield 3, BOUGHT via Steam or EA app, Keeps Asking For A Product Key | EA Forums - 6296498

IRZZMAN Thanks for the information. 
Just to add to what ElliotLH suggested, you can try these steps:

Delete EA License Files:

• Make sure the EA app is closed.
• Press the Windows key and "R" at the same time.
• Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
• Enable View Hidden Files and Folders
• Delete all files in the "License" folder.

Please clear your temp files:

• Press the Windows key and "R" at the same time
• Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
• Your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
• (If some files or folders can't be deleted, reboot and try again.)

I hope this helps! 

I did what you wrote but it didn't work. I tried to save the sa app but it didn't work. Now I deleted both the app and the game and I'm reinstalling it.