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jackyjc88885's avatar
12 years ago

My game cannot launch

It when it is launching my computer told me that Battlefield4 has stop working

and here is the message:

Problem signature:
Problem Event Name: APPCRASH
Application Name: bf4.exe
Application Version: 1.0.0.1
Application Timestamp: 52963762
Fault Module Name: igd10umd64.dll
Fault Module Version: 8.15.10.2342
Fault Module Timestamp: 4d8d3bd9
Exception Code: c0000005
Exception Offset: 0000000000100bf6
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0d64
Additional Information 2: 0d6420f1b5cbf69164d26a15091209a3
Additional Information 3: 586d
Additional Information 4: 586d51030ed6960dac31cb3172af37d9

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Anyone knows how to fix this?

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