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NPCtom's avatar
NPCtom
7 years ago
Solved

Not all servers or rented server shown in server browser

Battlefield 4 PS4 not all servers are shown in the server browser I am having an issue where the server browser does not show all servers. The only search filter I have is the region Oceania. My ren...
battlefield 4
  • EA_Blueberry's avatar
    EA_Blueberry
    6 years ago

    Hey all,

    An update on the the Rental Server program for which we've now ended in-game support.

    It’s always a hard decision to end in-game support for one of our games. To provide in-game support we need to develop, upgrade, and maintain special tools over the life-cycle of a game. At a certain point, those tools are needed less and less often, either because the game teams have worked to eliminate the problem we needed the tools for, or because the playerbase for the game has dwindled. That’s when we look at ending in-game support. We will always help with game codes, account issues, and technical problems, but it makes more sense for us to develop new tools for our upcoming games than to continue to invest in offering full support for games that no longer need it.

NZ-Roulette's avatar
NZ-Roulette
7 years ago

Hi @EA_Atic 

Thanks for the reply's. Basically, all RSP servers do not show up in the server browser - if they are empty. It doesn't matter what filter you set.

Ever since the Battlefield 4 'Back-End Maintenance' on 24/01/2019. Our/My server can't be seen if they are empty. The players that have "Favourited" our servers, cannot see it. Official Dice servers are now more likely to get started first (which is kind of sad). Please un-do what ever was done on the 24/01/2019, so that all RSP servers in our respective regions, can be displayed on our server browser on the default setting. Please also allow "Official" servers only to be displayed on default. 🙂

The way it is know, I don't know if I should continue to pay for a server? I wanna continue to support BF4, but not after what ever "Maintenance" was done on the 24th of January.

Thanks!

NZ-Roulette

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

Hey all,

An update on the the Rental Server program for which we've now ended in-game support.

It’s always a hard decision to end in-game support for one of our games. To provide in-game support we need to develop, upgrade, and maintain special tools over the life-cycle of a game. At a certain point, those tools are needed less and less often, either because the game teams have worked to eliminate the problem we needed the tools for, or because the playerbase for the game has dwindled. That’s when we look at ending in-game support. We will always help with game codes, account issues, and technical problems, but it makes more sense for us to develop new tools for our upcoming games than to continue to invest in offering full support for games that no longer need it.

  • Chronic1Thunder's avatar
    Chronic1Thunder
    6 years ago

    What a sad excuse, something that took you guys two seconds to fix and help your loyal customers with, you have now abandoned them, you haven't abandoned the game you abandoned your loyal customers, but then tell us you're working on updating the issues since April. When it's been all bs.

    What's matter, BFV didn't make half of what BF4 made so you're trying to disrupt a fine game by causing server issues?

    Very sad choice you guys made, I'm going to think twice next time EA comes out with another BF or even FIFA.

  • grawitj's avatar
    grawitj
    6 years ago
    @EA_TomEA_Blueberry Why could not you just revert to the server updates you did before it got broken? I understand where you stand from the business perspective, but what about your reputation?

    EA has been bashed for really long now and although some of the issues are over-saturated (I am talking about FIFA in this instance), but this is issue with invisible servers I would accept as game breaking.

    I would understand if it was a minor glitch, but it literally happens every single time.

    Get your stuff together.

    Sincerely,

    Battlefield Veteran
    • CyberDyme's avatar
      CyberDyme
      6 years ago

      That is very correct @grawitj , this is a fatal error that EA purposely injected into their BF4 server software update on January 24th this year.

      Unfortunately we individual server renters do not have the muscle power (read: Money to hire a lawyer to bring EA to court), so that is how they just get away with it.  

      @EA_Blueberrytries his best to give a partly explanation, but that is only to answer for why we no longer get any decent support, despite we actually had paid for the full server rental and was not notified that the included support no longer was there.

      But Blueberry completely ignore to give any explanation for the fact that EA injected that malicious piece of code into the server software that makes it disappear from being found by any BF4 player in case the server goes empty at any point of time.  and that it remains in this vegetative state until an admin goes into the admin-only menu to start up the server again.

      This is what really kills the BF4 server- and player base world wide!

      Way long before time it otherwise would, if EA had left us to join any of the thousands of rented servers still out there!

      Very shady behavior from a game developer towards its own base of core payers/users....

      • Synths0fRage's avatar
        Synths0fRage
        6 years ago
        I'm experiencing this on PS4 as well. I've joined my server as a parma-spectator to keep it up but it's unfortunate because I can't use my PS4 for anything =/
  • decayedwrath's avatar
    decayedwrath
    4 years ago

    ea maybe you should still care about us older console players to bring back support no wonder the games dwindling you jerks would rather focus on newer titles than care for us players that still play the old games mostly all the players ive seen on bf5 and bf1 on newer systems are coming back to the older titles if you really truthfully care about your players then you will bring back support that will make everyone happy we dont care what you guys want to work on we want our voices to be heard and we want you to bring support for the renting servers and in game purchases if your not gonna continue support then why still take our money from us buying in game purchases fix your views ea not your tools

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