Forum Discussion

zgoodguy's avatar
13 years ago

Operating System Unsupportecd

I was running Battlefield 3 on my system fine, but had problems, uninstaaled.   But now when I try to run the install it tells me I need to upgrade my operating system.  THe following are the stats on my system. HELP!

  • Processor
    • CPU_Name: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
    • CPU_Manufacturer: GenuineIntel
    • CPU_Caption: Intel64 Family 6 Model 42 Stepping 7
    • CPU_Version:
    • CPU_ProcessorId: BFEBFBFF000206A7
    • CPU_CurrentClockSpeed: 3401MHz
    • CPU_AddressWidth: 64Bits
    • CPU_DataWidth: 64Bits
    • CPU_SocketDesignation: CPU 1
  • Verified Hardware Device against Order: VARIABLEXYZ
  • Verify Correct Processor Frequency

System Memory BIOS Information

  • BIOS_Manufacturer: Alienware
  • BIOS_Name: BIOS Date: 05/25/11 09:41:30 Ver: 04.06.04
  • BIOS_Version1: A06
  • BIOS_Version2: ALWARE - 1072009

Motherboard Information

  • MB_Manufacturer: Alienware
  • MB_Product: 046MHW
  • MB_SerialNumber: ..CN697021B20954.
  • MB_Version: A00

Video Adapter

  • Video_Caption: AMD Radeon HD 6900 Series
  • Video_AdapterRAM: 0MB
  • Video_DriverVersion: 8.850.0.0

Hard Drive(s)

  • MTFDDAK512MAM-1K1AB
    • Disk_Model: MTFDDAK512MAM-1K1AB
    • Disk_Size: 512 GB
    • Disk_Partitions: 3
    • Disk_TotalHeads: 255
    • Disk_TotalCylinders: 62260
    • Disk_TotalTracks: 15876300
    • Disk_TracksPerCylinder: 255
  • WDC WD6000HLHX-75JJPV0
    • Disk_Model: WDC WD6000HLHX-75JJPV0
    • Disk_Size: 600 GB
    • Disk_Partitions: 1
    • Disk_TotalHeads: 255
    • Disk_TotalCylinders: 72961
    • Disk_TotalTracks: 18605055
    • Disk_TracksPerCylinder: 255

Optical Drives / Other Storage

  • HL-DT-ST DVDRWBD CH20N
  • PLDS DVD+-RW DH-24ABS

OperatingSystem: MS Windows 7 Ultimate Edition DirectXVersion: DirectX 11 IRQ Configuration

  • 0 System timer
  • 1 -empty-
  • 2 -empty-
  • 3 -empty-
  • 4 -empty-
  • 5 Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
  • 6 -empty-
  • 7 -empty-
  • 8 System CMOS/real time clock
  • 9 -empty-
  • 10 -empty-
  • 11 -empty-
  • 12 -empty-
  • 13 Numeric data processor
  • 14 -empty-
  • 15 -empty-
  • 16 2nd generation Intel® Core™ processor family PCI Express Controller - 0101
  • 16 2nd generation Intel® Core™ processor family PCI Express Controller - 0105
  • 16 Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
  • 16 Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
  • 17 High Definition Audio Controller
  • 17 Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
  • 18 VIA 1394 OHCI Compliant Host Controller
  • 19 Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller
  • 19 JMicron JMB36X Controller
  • 22 High Definition Audio Controller
  • 23 Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
  • 190 Microsoft ACPI-Compliant System

Miscellaneous Final Checks Installed Devices Drivers

  • AMD High Definition Audio Device, 11-17-2010, 7.12.0.7700
  • Microsoft Streaming Service Proxy, 6-21-2006, 6.1.7600.16385
  • VIA 1394 OHCI Compliant Host Controller, 6-21-2006, 6.1.7601.17514
  • WDC WD6000HLHX-75JJPV0, 6-21-2006, 6.1.7600.16385
  • Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 6-21-2006, 6.1.7600.16385
  • Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
  • AMD High Definition Audio Device, 11-17-2010, 7.12.0.7700
  • JMicron JMB36X Controller, 8-10-2010, 1.17.58.2
  • Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
  • AMD Radeon HD 6900 Series, 4-19-2011, 8.850.0.0
  • Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 6-21-2006, 6.1.7600.16385
  • Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 6-21-2006, 6.1.7600.16385
  • Realtek High Definition Audio, 2-15-2011, 6.0.1.6309
  • Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
  • Microsoft Streaming Tee/Sink-to-Sink Converter, 6-21-2006, 6.1.7600.16385
  • AMD Radeon HD 6900 Series, 4-19-2011, 8.850.0.0
  • Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
  • Bluetooth 2.1+EDR USB Device, 8-24-2010, 3.0.2.272
  • HID-compliant device, 6-21-2006, 6.1.7601.17514
  • Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 6-21-2006, 6.1.7600.16385
  • Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 6-21-2006, 6.1.7600.16385
  • Microsoft Streaming Tee/Sink-to-Sink Converter, 6-21-2006, 6.1.7600.16385
  • USB Input Device, 6-21-2006, 6.1.7601.17514
  • Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
  • HL-DT-ST DVDRWBD CH20N, 6-21-2006, 6.1.7601.17514
  • Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
  • Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller, 9-13-2010, 10.0.0.1046
  • Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 6-21-2006, 6.1.7600.16385
  • Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 6-21-2006, 6.1.7600.16385
  • Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
  • PLDS DVD+-RW DH-24ABS, 6-21-2006, 6.1.7601.17514
  • Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
  • Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 6-21-2006, 6.1.7600.16385
  • MTFDDAK512MAM-1K1AB, 6-21-2006, 6.1.7600.16385
  • Realtek PCIe GBE Family Controller, 3-22-2010, 7.18.322.2010
  • Generic volume shadow copy, 6-21-2006, 6.1.7600.16385

1 Reply

  • try press right button on bf3 icon and check compatibility is it checked or unchecked....

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