If you believe your account has been compromised then please contact an EA Game Advisor immediately.
Thanks,
Barry.
Just happened to me too. Therefore quitting origin! Sorry EA
Same thing happened to me also. Played for a few months and stopped. I only got origin for Mass Effect 3, luckily i copied the code for some reason. . . took me a while to figure out which one it was.
I did a live chat with tech support, gave them all the information I could. [Admin. Edit] Please contact support via this link: https://help.ea.com/en/contact-us/
. I talked to Bishop there. I was able to give him 3 product keys for EA games (only 1 origin game), the others were steam (an account which didnt get hacked and steam keeps the codes in an easy spot for you).
Didn't take all too long, just had to give Bishop a few other pieces of information. He changed the email to a new (non-hotmail) account and I reset the password to something rediculously complicated.
I hope this helps any of you out there. Hopefully you have a few EA product keys that they can use to get your accounts back.
Ok, I got lucky and got in before my email was changed, verified my email so it can't be changed out from under me, and then changed my password to a completely new one. Problem now is that my verification questions are still not mine, and I can't change them,
Any insight?
I believe if you have 3 EA game product codes, you can call the EA number above and they should be able to help you out
