Forum Discussion

Anonymous's avatar
Anonymous
11 years ago
SolvedApproved

[Origin] Account compromised

Hello!

I think, my account was used by hacker who was plugged by wi-fi into my router and then stole my Origin account (and e-mail, too), so I can't recover it, when I had searched over the Internet I found out that you can transfer games to my other account, if previous account was hacked, so if you can, please tell me what should i send you. Thanks in advance.

  • Read here on what you should do before contacting EA: http://help.ea.com/en/article/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/

    Please contact an Electronic Arts Technical Support adviser here: http://help.ea.com/en/contact-us/new/

    1) Click on the game you're having trouble with (If you can't see it, use the search bar)
    2) Select a topic for the best results.
    3) Scroll to the bottom and select Contact Us.
    4) Select your platform and list a short description of your problem.
    5) Select 'live chat' or 'call me' to request a call back from an EA games adviser.

    ▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂

    - Apollo v7 | Did I help you out? Reward me with XP! If I solved your question please hit "Accept as Solution".

3 Replies

  • Read here on what you should do before contacting EA: http://help.ea.com/en/article/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/

    Please contact an Electronic Arts Technical Support adviser here: http://help.ea.com/en/contact-us/new/

    1) Click on the game you're having trouble with (If you can't see it, use the search bar)
    2) Select a topic for the best results.
    3) Scroll to the bottom and select Contact Us.
    4) Select your platform and list a short description of your problem.
    5) Select 'live chat' or 'call me' to request a call back from an EA games adviser.

    ▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂

    - Apollo v7 | Did I help you out? Reward me with XP! If I solved your question please hit "Accept as Solution".

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Right, sorry, wrong section.

  • apollov7's avatar
    apollov7
    Seasoned Ace
    11 years ago

    It's no problem! :manvery-happy:

    ▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂

    - Apollo v7 | Did I help you out? Reward me with XP! If I solved your question please hit "Accept as Solution".