When trying to load up Battlefield 4, my computer will restart every single time. No BSOD, it just straight reboots. I have a similar problem (on my wife's Origin account, Same computer.) with the Sims 4 causing a reboot either just after loading a household, or randomly during play. I can't help but think this is an Origin problem because I play Metal Gear Solid 5 and the new Hitman with no problems. I've done a lot to try to fix this issue, and since nothing has worked, I wiped my hard drive and reinstalled windows to really, truly start fresh. Here's my dxdiag: http://hastebin.com/umeyeyiget.tex

OK, I fixed it. I swapped out my power supply and it's all good. I've started BF4 for the past couple of days and played the Sims 4 for a few hours without issue. I visually checked all of my power supply plugs and reseated them before replacing the unit. It all looked good, so I guess it's something internal. I had a 700 watt power supply, but my computer only requires a 400W, so I swapped it with a 500W I had laying around. Here's a power supply calculator EA provided me with if anybody sees this later and decides to swap their power supply like I did. http://outervision.com/power-supply-calculator

Origin causing restarts? | EA Forums

24 Replies

Anonymous
9 years ago
@MADrag0nI tried to start Battlefield 4 again today, and got that same reboot. Problem isn't fixed... :-/
MADrag0n
9 years ago
@420noscope510 are u check system memory?
2042isNotBF
9 years ago
@420noscope510 , @MADrag0n As I stated in the past this is a issue with some part of of the pc be sure nothing is loose in PC be sure ram ,video card etc is seated correct. Be sure all dust is blown out of PC . Test parts in the PC if something in the PC is just starting to go then it will not always give a BSOD. The pc rebooting when it is under heavy load then the PC trying to protect its self as I stated in the past.

http://www.makeuseof.com/tag/how-to-test-your-pc-for-failing-hardware/

Edit.... The only other thing I can think of is a program on your PC doing this please see below...

Try a clean boot : run a Clean Boot: https://support.microsoft.com/en-ca/kb/929135 >This should ensure that no programs are interfering in the background.

Below are programs known to make issues in BF4

Disable Mantle if you have it and try Direct X, Turn OFF Anti-Aliasing Deferred in video card settings in game. If you have page file turned off then turn it back on as this can make errors even with 32gigs ram.

Others have said if they uninstall MSI Afterburner issues / crashing is stopped. So if you have this installed remove program and test BF4. Also look at other programs as Asus Game First Service...ROG Game First , Razer synapse, Razer Cortex, Qualcomm Killer Service , Fraps, EVGA Precision, Geforce experience, be sure to turn off the streaming function that is enabled by default ,Raptr, RivaTuner , ASRock eXtreme Tuner, Steam, Skype, aero ,Overwolf extra program in teamspeak and xfire are known to make issues as well. And I am sure more programs not in my list yet turn one off at a time and test BF4.
Anonymous
9 years ago
OK, I fixed it. I swapped out my power supply and it's all good. I've started BF4 for the past couple of days and played the Sims 4 for a few hours without issue.

I visually checked all of my power supply plugs and reseated them before replacing the unit. It all looked good, so I guess it's something internal.

I had a 700 watt power supply, but my computer only requires a 400W, so I swapped it with a 500W I had laying around.

Here's a power supply calculator EA provided me with if anybody sees this later and decides to swap their power supply like I did. http://outervision.com/power-supply-calculator

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Origin causing restarts?

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