As i read this thread only thing i can say re-install origin and keep logging out and in or if you get the problem and the download goes gray if you have option to resume it do it keep resuming till it is finished this is the only way for any other help you must contact Origin/EA support they will gladly help you whit this problem https://help.ea.com/en/origin go here press contact as give information press i still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you
if this helps pleas give XP to my account thanks
mark it as solution if it solves your problem so others can know the answer to the problem
