Origin log

Question

Hello!I have a problem. My brother registered to Origin.And he is&nbsp;set up the date of birth to his 14-year-old,as well as many. And he activated the Battlefield 4 with the product key. I'm also registered,but&nbsp;but I'm already 17.And when I start to play it, it asks the product code (which I have also written to my brother) that I can write, but the Origin write back that "this product key has been used".You do if you're not at least 16 on origin,can not be used in certain game modes ..I want to delete the user of my brother, if possible, because we do not know the emai address that he wrote to.His name on Origin is iStenMegbaszPerhaps is there other way to play? Add two Origin account to one or something similar...Thanks for your feedback and help.

1stvaultdweller · Answer

The problem is that particular copy of Battlefield 4 is tied to the 14 year old's Origin account.&nbsp; You can neither link to that copy from your own Origin account nor transfer it over to your Origin account.&nbsp;&nbsp; Your brother could plead his case to Origin Support to transfer it over but I don't like his chances of success.&nbsp; Three options:&nbsp; 1) If your brother only recently purchased the game then urge him to get a refund and give YOU the money to buy BF4.&nbsp; 2) Buy a copy for yourself. 3) Wait for the14 year old to turn 16. hehehehehe....&nbsp; Oh wait, that should be hohoho!

Answer

Just go to support by yourself and ask for a year change in the account and all will be fixed and for that

For this you will need to contact Origin/EA support they will gladly help you whit this problem https://help.ea.com/en/origin go here press contact as give information press I still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you

P.S. You will need to wait till support gets back from holidays see this page for more information https://help.ea.com/article/wwce-holiday-support-availability

if this helps pleas give XP to my account thanks
mark this as solution if it solves your question so others will know the answer when they come here

Forum Discussion

Origin log

2 Replies

About Battlefield Franchise Discussion

Recent Discussions

BF2 account progress reset

Why did ea shut down battlefield 1943 servers

Battlefield 1 launch error - need help

Weekly weapons Scrap Exchange updates

Xbox