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cluto1's avatar
9 years ago

origin not installing

Why can't I install origin? I keep getting this 'Woops - The installer encountered an error'. I had this a long time ago but didn't care because I didn't use origin back then but when I'd try to launch it it would say something about me moving the files or something. So I just uninstalled origin and deleted all the files BUT when I search through all my pc files I still find a lot of origin files but when I try to delete them it says the the files cannot be found??? Can anyone please help? I've been looking online for solutions but they say rename the Origin.exe file or something but I dont have the file anymore I only have the installer. I've tried everything please help!

This is what comes up when I try to download it again.

5 Replies

  • I wish they had a 64 bit version. Even if I can get the 32 bit version to run, everything's annoyingly small!

  • Carbonic's avatar
    Carbonic
    Hero+
    9 years ago

    Make sure you download the Origin client from https://www.origin.com and that you run the installer by rightclicking it and then "run as administrator".


    @SterlingARCH3R wrote:

    I wish they had a 64 bit version. Even if I can get the 32 bit version to run, everything's annoyingly small!


    Well, @SterlingARCH3R 😛 64 bit or 32 bit has absolutely nothing to do with how big the software appears on the screen. The advantages of 64 bit is stuff like wider datapaths, larger integer sizes, eight octet memory addresses which as a result makes you able to utilize more than 4GB of memory on your system but as Origin never will take up even close to 4GB that advantage is rather pointless.

  • ietxmmyrus's avatar
    ietxmmyrus
    Icon for EA Staff rankEA Staff
    9 years ago

    Hey @cluto1,

    could you try to disable your antivirus software and firewall during the installation?

    If that doesn't do the trick, you can also try to set up a new Windows User Account. Here's how you do that on Windows 10 or Windows 7/8. Make sure the new account is an admin account - reboot your PC, log on with the new windows user and try to install Origin again.

  • How do I get Origin to appear larger? It's so minuscule while every other program is "normal".

  • Carbonic's avatar
    Carbonic
    Hero+
    9 years ago

    Can you post a picture? It seems quite normal sized to me.

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