Hello there! Here is a traceroute to a random server that I get under 50ms ping on, but have gotten as high as 38% packet out loss. I am playing the game through the EA desktop app with EA play via...
So a bit of info. Talked to ISP. They "repinged/retraced" my router, then had me reset it to force a new ip or something, and that helped a LOT! So my packet loss is mainly in the single digits now and mostly playable!