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xGoldenGodx's avatar
xGoldenGodx
8 years ago
Solved

PC - Game won't launch "Please Update your Microsoft Basic Render Driver driver"

"Detected Microsoft Basic Render Driver driver version Unknown. The required driver version is AMD, Intel, Nvidia, etc. or later. Please update at etc before playing the game." Straightforward error...
battlefield 1
  • iluminatethesky's avatar
    iluminatethesky
    8 years ago

    Hey @xGoldenGodx,

    I would suggest a clean reinstall of your GPU drivers. Use DDU (display driver uninstaller and safe mode) after uninstalling all Nvidia software from control panel in Windows.

    Then reboot into safe mode and uninstall any remnants using DDU. Then, reboot into normal Windows and install the newest Driver from Nvidia. 

    If you are still having issues after this, I recommend contacting EA Support via Live Chat, to see if they are able to assist you.

    You can do so here:

    https://help.ea.com/contact-us/

    Thanks 🙂 

xGoldenGodx's avatar
xGoldenGodx
8 years ago
@EASupport where are you
iluminatethesky's avatar
iluminatethesky
Legend
8 years ago

Hey @xGoldenGodx,

I would suggest a clean reinstall of your GPU drivers. Use DDU (display driver uninstaller and safe mode) after uninstalling all Nvidia software from control panel in Windows.

Then reboot into safe mode and uninstall any remnants using DDU. Then, reboot into normal Windows and install the newest Driver from Nvidia. 

If you are still having issues after this, I recommend contacting EA Support via Live Chat, to see if they are able to assist you.

You can do so here:

https://help.ea.com/contact-us/

Thanks 🙂 

  • BakaYar096's avatar
    BakaYar096
    7 years ago

    I've already try that solution 3 times still cant launch the game, already install latest gpu drivers for nvdia still have this issue. it still cant detect. I can play this game smoothly before this and after I ain't play for a while this thing happened.

    OS: Windows 10 pro 64 bit
    Processor: Intel (R) Core i7-4720HQ CPU @ 2.60GHz
    RAM: 12 GB
    GPU: NVDIA GeForce GTX 950M 2GB

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