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Anonymous's avatar
Anonymous
11 years ago
Solved

[PC] BF4 Battlelog not working properly, Plugin problem

Hi there!

After starting the game, Battlelog opens, but from there I can neither access the serverbrowser nor the forum. In detail, when I click on "Serverbrowser" (or Favorites), it just continues loading and won't ever stop (just like when the servers are experiencing heavy load). I assume that there is a problem with the plugin (Note: When I downloaded the latest patch it didn't tell me to update it). I already deinstalled the plugin and tried to download the newest one. Unfortunately, after clicking on "download" it just says "installing" but it doesn't. I can't even find it in the download folder, so it seems I'm pretty much stuck here.

Additionally, I imported and installed the newest plugin from another computer and it still does not work.

PS: My internet connection is just fine. Loading at the same speeds as always.

  • Anonymous's avatar
    Anonymous
    11 years ago

    Ok, there are a couple of more steps you can try, that can minimize the occurrence of this errors:

    Here are some steps, you can try:

    First, do this steps: http://help.ea.com/en/article/battlefield-4-punkbuster-troubleshooting/ 

    Also, try this additional steps, if the above does not work:

    1. Open windows firewall
    2. Click advanced settings( on the left) and then inbound (also left)
    3. Find PnkbstrA.exe and PnkbstrB.exe (if you have two of both, its fine)
    4. Right click on each of them>properties>programs and services
    5. Make sure that "all programs that meet the specifications" is checked
    6. Then go to the "Advanced" tab and check all 3 boxes. Domain, Private and Public.
    7. REMEMBER TO DO THIS FOR ALL PnkBstr Files. Then save and quit.
    8. Go to C:\Program Files (x86)\Origin Games\Battlefield 4 and delete "Pb" folder.
    9. Go to these 2 links:
    http://websec.evenbalance.com/downloader/download.php?file=1
    http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe
    10. Download and install both
    11. Run Pbsetup.exe (the first link)
    12. Add a game (eg. bf4)
    13. Check for updates.

    -Reinstall DirectX.
    1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
    2:Find file named DXSETUP.exe, right lcik and select RUN AS ADMINISTRATOR . Install it. It should update your DirectX install.
    3: You might need to reboot computer first.
    4: try to launch game.

    Still doesn't work then....

    -Update your Microsoft .NET framework.
    http://www.microsoft.com/en-us/download/details.aspx?id=17851

    Make sore your drivers and updated.

     

    Get sure that you have disabled all ad and application blocking software in your browser and using the latest version of Adobe Flash.

    If this helps, please click the white XP button and to give me some XP.
    If this solves your question, click the green solution button and mark it as solution so it can help others with the same problem.

     

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