So just got a new PC and while I'm learning the old M&K figured I'd play a few rounds with what I'm comfortable in, controller.Years ago I bought BF4 on PC and played on controller no issues, however now when I use it, the controls, while they show on options to be on the right buttons are COMPLETELY wonky.Jump is R2 look is on the left stick, ADS is the Dpad. I've used both versions of DS4 along with no DS program. I dont understand why this is happening considering Apex has full native controller support and the Dualshock USED to work.. anyone else have this issue or ideas for a fix?

Hey @onetwothreeFOUWA, Have you tried starting up your PC in a Clean Boot to see if that makes any difference at all? Based on what you're describing it sounds like there could be something overriding the mapping for the controller inputs. A Clean Boot might help to get around that. For more information on how to set one up check out the EA Help website. Let me know how it goes once you've had the chance to give it a try. Thanks! /Kent

PC Controller NOT Working | EA Forums

19 Replies

EA_Kent
Community Manager
5 years ago
Hey @onetwothreeFOUWA,

Have you tried starting up your PC in a Clean Boot to see if that makes any difference at all? Based on what you're describing it sounds like there could be something overriding the mapping for the controller inputs. A Clean Boot might help to get around that.

For more information on how to set one up check out the EA Help website. Let me know how it goes once you've had the chance to give it a try. Thanks!

/Kent
TheManateeDude
4 years ago
Hey, I'm having an extremely similar issue and clean boot didn't do a damn thing to change it. Did you ever find a fix?
EA_Kent
Community Manager
4 years ago
Hey @TheManateeDude,

Are you playing through Origin, or do you use Steam? Also, are you using a DualShock, or do you have a different type of controller?

/Kent
TheManateeDude
4 years ago
I’ve tried playing through both origin and EA Play via DS4. Steam on PS4 controller settings got no recognized inputs whatsoever. With DS4 the face buttons all registered as D Pad inputs (but not in a way that made sense) triggers were A and B and nothing else registered. I was able to manually re-map everything to get gameplay functioning but the menus were still inoperable on controller. Too confusing and difficult to do quickly in a match to reorder a loadout.
EA_Kent
Community Manager
4 years ago
@TheManateeDude

Got it, thanks!

Are you currently running any third party programs for the controller, like DS4Windows?

/Kent
TheManateeDude
4 years ago
@EA_Kent Yeah. I didn’t use DS4 through my attempt to use steam, but when launching through origin and EA Play I used DS4 since neither of those platforms recognize PlayStation controllers
EA_Kent
Community Manager
4 years ago
@TheManateeDude

Got it, thanks!

There's an option in DS4Windows that might help. Try opening the program and going to Settings, then check the option to Hide DS4 Controller. See if that lets you use it in BF4.

/Kent
CyberDyme
4 years ago
@TheManateeDude wrote:
I’ve tried playing through both origin and EA Play via DS4. Steam on PS4 controller settings got no recognized inputs whatsoever. With DS4 the face buttons all registered as D Pad inputs (but not in a way that made sense) triggers were A and B and nothing else registered. I was able to manually re-map everything to get gameplay functioning but the menus were still inoperable on controller. Too confusing and difficult to do quickly in a match to reorder a loadout.
Hi @TheManateeDude,

Maybe this can be of some help to you, because the PS4 controllers can be set up to work perfectly fine on PCs.
Matter of fact both aka the Xbox One and PS4 controllers works fine for playing BF4 on PC!
Some guiding steps:
You will need to connect the controller via the USB cable to your PC, as you appear to do. You can at later stage connect direct via bluetooth if you have the compatible hardware for this also on your PC. But start first by using a wired connection from controller to the PC.
When connecting it, you will then be able to open your Device Manager in Windows and find it there.

If there is a yellow triangle here for your controller, then its because the Windows drivers for it have not been properly installed. And that will then cause that your game will not recognize that you have any controller connected to be used either...
In the BF4 game on PC it will not refer to a controller, as far as I recall, but still utilize the Options/Controls/Mouse Settings for your adjustments of aka sensitivity etc...
You will however need to go in and check if the default Key Binding values are set for your 'joy stick settings' as these are the ones used for your controller for the game play. As again otherwise, nothing will happen when pressing any buttons or moving the joysticks on your controller.

As you refer to your current setup is by using STEAM, then here are the pre-requisites for you to enable controller:

Go to the Settings menu in Steam (under Steam on the taskbar).
Select the Controller menu.
Click "General Controller Settings."
Check the box marked "PlayStation Configuration Support." and next to it you also have the Xbox, if that is your controller type.
Then connect the DualShock 4 to your PC and you are good to go !

Good luck soldier !
michkid05
4 years ago
im having a very similar issue but I'm using my Xbox one controller wired i have tried both wired and Bluetooth and all of the solutions i can find but i still have no controller support i am playing through ea desktop and gamepads any help would be appreciated
EA_Kent
Community Manager
4 years ago
Hey @michkid05,

Did you have the chance to try any of the suggestions that were posted above? Are you still not able to use your controller afterward?