Forum Discussion
Hello @MajorExpired
I am really sorry for those connection issues in Battlefield 1. Have you checked those advises, @iluminatethesky provided? Can you play the game now? Let us know if any further assistance is required.
Cheers,
Archi
Just checking up to see if you were able to resolve this issue.
Have you had any luck?
Please keep us posted.
Thanks 🙂
- 8 years ago
I have experienced this issue as well. The usual response is to check to see if the necessary UDP/TCP ports are open. If you are playing on a PC and a recent version of Windows is your O/S, then those ports are usually opened by the application that needs them. I was getting the "you have been disconnected from the session" problem. The usual help response is to check the ports. This did not help me at all. I open up the suggested ports (both UDP and TCP) to no avail. What worked was uninstalling Origin altogether and re-installing it. But, I do get this particular error message from time to time as well. This is uually not related to Windows opening the correct ports or a firewall blocking data on those ports. Most firewall programs will inform the user if a application has been blocked. And the user has the option to allow access. Sometimes clearing DNS entris can be helpful. One must use the "IPCONFIG" and "NETSH" command line prompt w/admin level access to accomplish this. Resetting one's router may also help. If these steps don't work, then it is most likely a network issue upstream from the user's host machine. Possibly a TTL issue with the routers on the pathway to EA's servers. Which would help explain why it is an occasional issue rather than a persistent one. If it is persistent then one may want to contact their ISP.
- EA_Archi8 years ago
EA Staff (Retired)
Hello @MoonUtonight and thank you for sharing your knowledge with us here. We all know, how tiresome it can be to track down some connection issues on PC. And indeed ISP can be a culprit sometime, but trying some basic connection troubleshooting first can never hurt.
Cheers,
Archi
- 8 years ago
I agree. However, that has never been the issue that actually caused the problems for me. I have found the issue to be either corruption in Origin's files and/or BF1's files that the repair tool didn't fix.