I´m not stupid bro, I bought a brand new and sealed Collector´s Ed.
If you can see your code is because you can redeemed it. I can´t.
If I check View Previously Redeemed Codes I can read You have no redeemed codes. and if I go to Origin, the code is recognize and valid but I can´t do it from there because is for PC only.
I can´t chat with EA Support and yes, believe me, there are a lot of people with this problem.
Look, I´m just trying to figure out what´s wrong.
I can understand your frustration, but you´re not the only one who is not stupid.
What´s your plan then?
Redeem your code in Origin and see what happens (nothing).
Then contact the support again to switch your 1911 to your Xbox account.
Don´t chat, better use Email or phone.
There are just 2-3 threads around here, where do you find a lot of people with this problem?
And what have they already tried to solve it?
To me it seems like a general connection/data transfer issue between XBL and EA/Origin, because there are other known problems (with mappacks for example).
Yes, I found a lot of more. Batllefield 1´s Facebook is a good place that you can find the same problem.
Here are some examples from another forum...
🤔Hmmm, problems since June and even on PS4. My theory is wrong.
Are there any solutions? Is it working on PC only right now?
Nop, no solutions. And (for now) I can´t contact EA Help LIVE CHAT and explain that code wasn´t redeemed yet because Triforge web don´t recognize it.
Xbox and PC doesn´t have this problem. I don´t know why...
