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Hi @inferno8625,
If you haven't already, can you try clearing out your Origin cache to see if that helps? I've seen some cases where bad data in the cache can cause similar issues.
You can find more information on how to clear the cache over at the EA Help website. Please let me know how that goes once you've had the chance to give it a try. Thanks!
/Kent
- 5 years ago
Hello Kent, clearing the cache files seemed to have resolved the issue for now. Thank you for the response. Although the walk through was in-accurate as far as the correct folder names and locations.
- EA_Kent5 years ago
Community Manager
Thanks for following up and letting me know! Which of the folder names were incorrect in the article? I can pass that along as feedback./Kent
- 5 years ago
SO bad new's. The same problem popped back up just a couple hours later after I restarted Origin. I'd be happy to try something else. Also the tutorial takes you to find %ProgramData%/Electronic Arts/EA Desktop. EA Desktop is not present in that particular folder nor on my computer. AppData folder doesnt have a location called EADesktop and EALancher. Only thing I can find is Origin and deleted the cache files found in there. Any help would be appreciated. I'd hate to have to delete the cache files every time and restart to play. Thank you for your time.
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