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Jhonni-Salvator's avatar
8 years ago
Solved

PLEASE: PBBan BF3

Hi, a have a real MTF problem with PB. They dont have any evidence of "hacking" from my, but they ban my guid. Here i post the "report":

Q- "Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster permanent ban issued on this Game Server for player 'Jhonni-Salvatore' ... GLOBAL PunkBuster GUID BAN eb3dd865 "

(Sorry for my english);
 I got that message, (And just look my stats a PLEASE.. ware is my cheat??),

I go to "https://www.pbbans.com/mbi.php" and that say:
"The GUID eb3dd865 is not on the
Master Ban Index (MBi)
If you are receiving a Global Ban message, this is an Even Balance issue and is out of our control. Please visit Even Balance for more information."

I have NO CHEAT, and look at this;https://www.pbbans.com/mbi-latest50-bf3-lfb41.html today is 15, look thats bans, im not in that list!!

So, PLEASE.. HELP.

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A- Note #2: The supplied GUID has been associated with hacking or interfering with the normal operation of our PunkBuster software and has therefore been compromised resulting in a global ban from PunkBuster enabled game servers. We have no way of knowing who was actually playing with this GUID at the time the violation was triggered. We also have no way to know if the violation was triggered on your specific computer. Our system does not collect personal information and furthermore we have no way to attach a cheat/hack violation to a specific person. This ban will not be lifted as then the person who did trigger the violation would again be able to join PunkBuster Servers using this GUID.

To be clear: we are not saying that you cheated as we have no way to know who triggered the violation. If it is certain that no one playing on your computer ever had a cheat/hack violation triggered by PunkBuster, then your GUID (cdkey and/or game account password) has been stolen by or leaked to someone who has used it on a different computer to trigger the violation. We do not have the means to help you find out who is responsible for compromising your GUID.

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Q- Note #3: Im NOT in ban list in PBBans!! Im not have any cheat software, not nothing!!! My GUID is CLEAN, i want to by unbanned because Y DONT CHEAT, AND THAT IS AN ERROR FROM YOU! Just see the eab pages on PBBans! Is nothing there!

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A- Note #4: This is a ban by Even Balance. We are not affiliated with the third-part ban site PBBans.com.

The supplied GUID has been associated with hacking or interfering with the normal operation of our PunkBuster software and has therefore been compromised resulting in a global ban from PunkBuster enabled game servers.

I'm sorry, but a new GUID is required in order to play on PB enabled servers once again as these bans are not removed.

A new Cdkey and new account are needed in order to acquire a new GUID.

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I only have programs like Gamebooster, i asume you know the function of this... That is all, but this guys dont want to unbann my account.

PLEASE; I dont think PB have more power as EA.
The game IS EA GAME, not PBGame...
And i HAVE NOT CHEAT.

4 Replies

  • And my ban is on... Can anyone do something? i have monts like this..

  • Jhonni-Salvator's avatar
    Jhonni-Salvator
    8 years ago

    EVENBALANCE not answer, PBBans say "Out of our control", EA say "we cant help you".

    So, i have a game from EA, other people Ban my account and say "is not our problem", and last ones not do anything..

    I want my game back or another CD Key! PLEASE!

  • DIRTYGreeny's avatar
    DIRTYGreeny
    8 years ago
    I don't know if you'll be back to see this but you will not be on Pbbans MBI because you are not banned by them. I stress that PBBANS are not Evenbalance, they use the PunkBuster software which was developed by Evenbalance but can't globally ban anyone. Global ban means a ban on all PunkBuster enabled servers and only evenbalance can distribute, maintain or remove global bans.

    PBBANS is a third party anti cheat site and admins decide whether they want to stream their servers to pbbans as long as they pass vetting procedures. PB enabled servers for ranked or official are mandatory, streaming to pbbans is not.

    Evenbalance do not provide a public list for global bans. They receive evidence of cheating before issuing bans, they will not disclose this evidence to the public.

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