PnkBstrB.exe heartbeats stopped / Error 130827

02/19/2014 12:52:15 - "[47th]Swoosh1310"     Note #21: [02.17.2014 13:04:13] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[02.17.2014 13:04:57] RESTRICTION: Disallowed Program/Driver [130827]
[02.18.2014 16:02:26] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[02.18.2014 16:03:17] RESTRICTION: Disallowed Program/Driver [130827]
[02.18.2014 18:28:27] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[02.18.2014 18:29:14] RESTRICTION: Disallowed Program/Driver [130827]
[02.18.2014 18:49:19] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[02.18.2014 19:29:24] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[02.18.2014 19:30:26] RESTRICTION: Disallowed Program/Driver [130827]
[02.18.2014 19:44:02] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[02.18.2014 19:44:57] RESTRICTION: Disallowed Program/Driver [130827]
[02.19.2014 15:50:04] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[02.19.2014 15:50:55] RESTRICTION: Disallowed Program/Driver [130827]
[02.19.2014 16:03:10] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[02.19.2014 17:10:36] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[02.19.2014 17:11:17] RESTRICTION: Disallowed Program/Driver [130827]     02/17/2014 12:08:34 - "Alex J"     Note #20: Something on your computer is blocking/conflicting with the PB services.

If you run some type of personal firewall or security software, make sure that you configure it to fully allow our services, especially PnkBstrA.exe.

These kicks are most often caused by our PnkBstrA.exe service failing to properly install our PnkBstrB.exe service during gameplay.

Also, several Windows 7 users have reported that the following steps corrected the issue for them:

1. login as an Administrator user

1. open Windows Explorer and browse to c:\windows\system32 (or wherever the windows folder is on your machine) - note: if you run Windows 7 64 bit, you need to browse to c:\windows\syswow64 instead

1. scroll down and find PnkBstrA.exe

1. right-click PnkBstrA.exe and choose Properties

1. click the Compatiblity tab

1. click the button at the bottom of the window that reads "Change settings for all users"

1. click the checkbox for "Run this program as an administrator"

1. click the "Ok" buttons to accept the changes and get back out.

Then try playing again.