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Benjipuyol1's avatar
Benjipuyol1
8 years ago

Premium Pass Content locked Road to BFV despite being owner of Premium Pass

Product: Battlefield 1 Platform:Sony Playstation 4 Summarize your bug Unable to access Premium Pass Content despite owning the Premium Pass. Can play Maps and use guns/content from the pass but the...
battlefield 1
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
8 years ago

Did you install the premium pass installation file that is really small? @Ddontwryboutit 🙂

/Atic 

Its_Travis_199's avatar
Its_Travis_199
Hero+
8 years ago
@Ddontwryboutit

Now after you've reinstalled the Game, make sure the Premium addon is also still installed or needs to reinstall again as well.

If it is but doesn't work tho, try to Restore your Licenses.
Go to the PS4 Settings > Account Management > Restore Licenses.
  • iYaksa_xOmegaa's avatar
    iYaksa_xOmegaa
    8 years ago
    Just an update from The Xbox side .... they opened up the next load of skins etc for road to Battlefield V and I’ve unlocked them and nothing has changed the premium skins are still locked ...
    don’t know what to do as of now just sit there and stare at them because they won’t budge that padlock ....
    • Its_Travis_199's avatar
      Its_Travis_199
      Hero+
      8 years ago
      @iYaksa_xOmegaa

      Ok, i know previously you said you have Premium.
      But can you tell us if the Premium logo display for you in the top right corner in the main Menu? (below the text "Battlefield 1")

      If it doesn't, so the game doesn't realize the Premium Pass.

      Fist: please check again in the Store(or the Library) if the Premium Pass Addon is really installed. Not just downloaded, also installed.

      If it is, maybe try again what i said previously: Go to Settings in the PS4 Menu and then under "Account Management" do Restore Licenses.

      Ps: You can also share pics. with us what the Store and in-game stuff shows for you.
      • iYaksa_xOmegaa's avatar
        iYaksa_xOmegaa
        8 years ago
        I’ve deleted and re-installed premium... and I’ll take pictures and try to post them when I’m next online playing BF1 ... I’ve got all the other premium content it’s just the road to battlefield V premium skins not unlocking ... which is starting to become annoying ...
        as I’m sure you guys being on PS4 are having the same issues as Xbox one ... I’ve tried every possible solution with no success to the issue ...

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