Forum Discussion

Anonymous

8 years ago

SolvedApproved

Premium pass gone (BF1 Xbox One)

I started up my Xbox, and when I tried playing some of they shall not pass, it claimed that I did not own the pack. Going into the store, it said that I owned it. Going to premium tab, it showed I could install it. Original price was just 49.99 with a line through it.
Clicking installation, it wanted me spend 40 dollars on something I already have.

battlefield 1

Anonymous
8 years ago
Approved
NEVERMIND! You should head to the Xbox store. If you see premium pass, click it and press "install."
This probably occurred because my external hard drive fell out or something.

4 Replies

Anonymous
8 years ago
Approved
NEVERMIND! You should head to the Xbox store. If you see premium pass, click it and press "install."
This probably occurred because my external hard drive fell out or something.
EA_Archi
EA Staff (Retired)
8 years ago
Hello @fastboy701 and glad to hear, you were able to sort this out. Also thank you for taking your time and sharing your solution to this issue with us here. Enjoy the game and let us know if there is anything else we can do for you.

Cheers,

Archi
Anonymous
8 years ago
Approved
I bought the Battlefield 1 Premium Pass the day I got the game. I was able to play all the dlcs until now. My got the game today and when I joined his game it says I don't have the content the server was running. I backed out and started to play turning tides and it said I don't have it as well. It says I have to buy it again and pay fifty dollars for something I already have. help pls
Anonymous
8 years ago
Approved
I have the same issue as well...I have yet to try what Fastboy said, to go to the store (not the option once game is launced) and install from there. Hope it works.