I have downloaded all the necessary files fore premium content (main game,premium file,all the dlcs) through EA access for battlefield 4 in my Xbox One but my battle log is not showing my premium status.I have tried to reset my status from normal to Premium but it is redirecting me to buy it.Plz help ..
Hey @SomniaSoumya,
you'll need to contact one of our Game Advisor's for that.
To contact an adviser please follow the steps below:
1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.
Cheers,
Val
