Forum Discussion

Dweller66's avatar
Dweller66
13 years ago

Probably a stupid question

I bought BF4 and registered a new Origin account because I wanted to change my name. I registered this account with the same email address as my old one though. I'm now in the position that I can only log in with my old account and not the new one.

I know the new account exists because I can search for it on my older account. The worrying part is I recieved no confirmation from Origin about my new account. I've resest my log in details to see whether I'll get an email but nothing as of yet. 

Anyone else had this trouble? 

battlefield 4

3 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    Click for Guide  https://help.ea.com/article/forgot-my-origin-ea-account-or-if-its-linked

     

    The following articles should help you to resolve this issue and give you tips for linking your Gamertag:

    ........................................................................................................

     

    • I Forgot my Origin/EA Account or if it's Linked to a GamerTag/PSN ID! 

      If you can't remember what your Origin/EA Account is, or if you're not sure whether you have one linked to a GamerTag or PSN ID, here's how to find out:

      1. Go to profile.ea.comand select "Reset Password" (with link), then either
        • Enter an email address you may have used for your account OR
        • Select "Account Type" (XBL Gamertag or PSN ID)
      2. Enter your Gamertag or PSN ID, and submit.

      Check the email address referenced on the next page for your account details. If you are still not able to determine what your Origin Account is, or if you have one linked to you Gamertag or PSN ID, then please contact us for help.

      ........................................................................................................

       

    • Origin and Your Other Personas


      You may be having trouble importing your XBox Live Gamertag or Playstation Network info if it is linked to an account other than your main EA account. To recover or make changes to your XBox Live Gamertag or PSN ID, be sure to contact a game advisor.

      Directions for adding your PSN or Xbox Live ID to your EA Account can be found here.

       

      Picture to help you understand better,  https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center

    Please check out all informations provided there and to let us know if the issue has been resolved by using the button "Solution". If not, please keep posting in this thread with additional information.

     

     

    Hope this helps
    ---------------------------------------------------------------------------------------｡ Cheers ｡-----------------------------------------------------------------------------------------
    ► ✔ Please don't forget to resolve your question if this helps as it could help others &all . Click XP if someone helped! ◄

    ***Please note...I do not work for EA/Origin. Questions belong in the forums,Solution is like medicine,same medicine/solution may not work on same problem

    I don't answer questions via PM.  AHQ is "Player-to-Player" technical self-help forum

  • Dweller66's avatar
    Dweller66
    13 years ago

    This merely takes me to my old Origin account, I cannot access my new account at all

  • Anonymous's avatar
    Anonymous
    13 years ago

    Read my post carefully, already stated

     

    Hope this helps
    ---------------------------------------------------------------------------------------｡ Cheers ｡-----------------------------------------------------------------------------------------
    ► ✔ Please don't forget to resolve your question if this helps as it could help others &all . Click XP if someone helped! ◄

    ***Please note...I do not work for EA/Origin. Questions belong in the forums,Solution is like medicine,same medicine/solution may not work on same problem

    I don't answer questions via PM.  AHQ is "Player-to-Player" technical self-help forum

     

Recent Discussions