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Anonymous's avatar
Anonymous
Not applicable
12 years ago

Problem with Battlefield 3 code redemption

Hi there, 

I have a problem with my Battfield 3 code. I just bought it today - the code only version. According to the instructions I went to Origin and clicked on "Redeem product code" and everything worked just fine. The code was accepted and so on. But if I try to start Battfield 3 it asks me to activate Battlefield 3 and when I enter the code it rejects it as already used. If I try the "battlelog" webpage it says that I have "started playing Battlefield 3" which I unfortunately have not. How can I join a match or simply start Battlefield 3? 

Many regards,

Robert

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    12 years ago

    I wont buy anything from this company again. f@kn DLC codes

  • Since this problem is a code related problem you will need to contact a Game Advisor at EA Customer support: https://help.ea.com/contact-us

    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.

    I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time (call back feature available to North America only).