PS3 Black screen on startup Naval Strike Map
After update the Naval Strike, cant join NS servers. The PS3 did not freeze but just have the loading sign flashing on the top right hand corner. Try server with enough free slot to join but still th...
Forum Discussion
Nope it didn't worked for me aswell
@Bekicot1204 wrote:
Nope it didn't worked for me aswell
Thanks for your feedback. I'd like to add some more information, maybe it helps EA and others affected by this bug:
1) I've noticed that when I use the Battlelog app on my iPad and I select a NS map, it says:
"Requires additional expansion pack. Battlefield 4 - Naval Strike. You need to download and install this expansion". error message in Battlelog
2) My account is in Malaysia, Asia. Not sure if that's true for the others as well. When I look at all downloaded DLC, Second Assault and China Rising just show up like this. Naval Strike shows up as "Naval Strike - English, Chinese or Korean" (from my memory, might be slighlty different wording). Those languages aren't mentioned for the first two DLC's
3) I've got CR DLC from the purchase of it, then one day after NS came out I've first purchased Premium, then installed SA and NS expansion maps. Like I said earlier on, SA works fine with me, CR was always working.
4) As I moved from Germany to Belgium and then to Malaysia, Sony was only able to change the country of my (old) account once, to Belgium. That's where this account (a4xrbj1) is connected to. They can't move it to Malaysia, thus I had to create another account (a4xrbj2) which is in Malaysia and actually the one who did the purchase of Premium. Still I'm able to play with my old account (a4xrbj1) on the premium maps as it's the same PS3 it's purchased and played on. Again, not sure if this applies to any of you as well
Hope this helps pinpoint it further down, please do try to access a NS map via Battlelog app if you can and see if you get the error messages as well. That would mean that despite us officially purchasing/downloading it with Premium, it somehow hasn't been officially purchased/downloaded the NS DLC
Andreas
I was in contact with EA Customer Experience agents again and they told me that they are aware of this bug and their engineers are working on solving it with the next update.
No time given for that and I just hope this info is correct and not just something to calm us down
Just to show how crappy EA customer experience is, after speaking to the last agent via chat I already had the feeling I was being served in Russia (as I saw some Russian message on one screen).
So 5 days ago I got this message from them:
Уважаемый(ая) Eva,
Недавно вы обращались к нам за помощью, однако не оповестили нас о том, была ли проблема решена..
Если вам по-прежнему необходима помощь, войдите в систему и просмотрите детали обращения 12765341.
Мы стремимся к тому, чтобы вы получали максимальное удовольствие от игр EA, поэтому обращайтесь к нам в случае возникновения такой необходимости. Если вы решите не отвечать, ваше обращение будет автоматически закрыто через четыре дня..
Благодарим за обращение в EA!
С уважением,
Отдел по работе с клиентами EAWTF? Do I speak Russian, did I contact you guys in Russian? No, so why are you responding to me in Russian? Nothing in my profile says I'm Russian.
What's even worse, that agent I spoke with promised me that the ticket would stay open until it's resolved. But EA solves problems by closing trouble tickets automaticalls after one week. That's great, problem sovled or not, when the TT is closed it doesn't exist anymore, right?
EA, you guys are the biggest suckers in the world, stop making games and safe us a lot of grieve, ok?
